General Manager
Resume:
Confidential
SIENNA MARTIN
************@*****.***
Professional Experience
Wolfe Construction Group, Inc. – Fort Lauderdale, FL 2017 - 2024 Operations Director
• Obtained necessary job permits, licenses, and COI’s.
• Interfaced with architects, engineers, interior designers, and specialty vendors
• Ensured all jobs operated within budget and in accordance with quality standards.
• Maintained and updated job schedules and approved shop drawing designs.
• Collaborated with Project Manager to resolve job issues. Kahuku Ranch -- Maui, Hawaii 2008 - 2017
Estate Manager
• Oversaw operations for a 646-acre horse ranch and 19 private homes.
• Directed to completion all construction related renovations, refurbishments, and maintenance.
• Maintained a workplace culture that emphasized quality, safety, and high performance.
• Maintained mechanical equipment including HVAC, irrigation, pool and spa systems. Marriott’s Maui Ocean Club – Maui, Hawaii 2003 - 2008 Sales Manager, Ritz-Carlton Brand
• Developed Vacation Club ownership plan resulting in 1-year 38% revenue increase.
• Developed a “National Sales Training” program and oversaw program roll-out.
• Awarded “Salesperson of the Year” twice and “Salesperson of the Month” 14 times. Hyatt Regency Maui Resort and Spa -- Maui, Hawaii 1995 - 2003 Director, Aloha Services and Concierge
• Developed guest activity center to service 400,000 Hyatt Regency guests annually.
• Generated additional guest revenues of $8.5 million annually.
• Hired, trained, and managed a staff of 35 activity and concierge representatives.
• Developed and managed business relationships with 95+ vendors. Education
MARIST COLLEGE, Poughkeepsie, NY
B.S. Business, Finance
Training & Certifications
USCG 100 Ton Ocean Master Captain’s License
Padi Certified Scuba Diver
General Securities Series 7 and Series 63
H&R Block Certified Tax Preparer
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