Business Development El Paso

Deidra Martin

***** ***** * ********* ** Paso, Texas 79938 206-***-**** ******.******@***.***

OBJECTIVE

Leverage my dynamic experience in UCaaS, SaaS and CCaaS to secure consultative role. Skills

HTML, Salesforce, CRM, Microsoft office, Technical Writing, Data Analysis EMPLOYMENT HISTORY

Millennia Tax Relief

Business Development Associate

El Paso, TX

10/29/2023 - Present

•

Reach out to prospective clients through prospecting to set up appointments for product presentations.

• Regularly update CRM activities to ensure consistency of data.

• Execute proper action to fulfill the company's vision and mission, looking to carry out set goals and aims.

• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

Intermedia

Partner Concierge

Bellevue, WA (Remote)

7/2/2018- 01/26/2023

• Consistently achieve sales target goals and team metrics.

• Successfully show product and service performance and features to partners.

• Engage cross functional teams in troubleshooting, escalations and problem resolution.

• Initiate service implementation and equipment vendor Management.

• Submitted porting requests.

The Boeing Company

Business Operations Specialist

Seattle, WA

8/31/2015 - 6/25/2016

• Coordinate procurement process execution with project managers and vendors.

• Initiate group calibrations on Statements of Work for quality and process improvement.

• Supports the coordination and clarifies the analysis with business partners to validate results and determine scope to meet long range business goals and develop business case.

• Assists more experienced personnel with the identification of risk and opportunity potential, developing mitigation planning and refining the business case. MICROSOFT CORPORATION

Program Manager

Redmond, WA

08/20/2013 - 07/20/2015

• Recommended solutions based on key goals.

• Managed and reviewed security risk logs and removed abusive startup members.

• Collaborated on SharePoint content delivery with designers and stakeholders.

• Managed partner access to software and privileges.

• Reported program data analytics and KPI’s.

Microsoft Corporation

Business Analyst/Dynamics CRM Redmond, WA

11/17/2012 - 05/20/2013

• Maintain and update documentation for Dynamics CRM design/workflows and create step by step training documents.

• Proactively identify potential business operations impediments or issues and report to Tier 2 support as needed.

• Collaborate with Program Management, Developers and Testers on project progress.

• Participated in User Acceptance Testing and analysis.

• Develop, test, train, and support real, functional solutions. Education:

Southern University Bachelor of Science-Marketing

Contact this candidate