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Customer Service Agent

Location:
Kempton Park, Gauteng, South Africa
Posted:
February 10, 2024

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Resume:

CONSTANCE LULAMA RAMASIKE

** ** ***** **** ********** Germiston 1401

083-***-**** ad3i4n@r.postjobfree.com

Dear Sir/Madam

I am applying for the position that is being advertised I am a dependable and hard working individual and my qualifications match the experience and skills required by this position.

I have experience working as a Visual Assistant, Customer Services, Cabin Attendant. I am familiar with the various tools used in this profession. I have great hand-eye coordination and I can learn new jobs quickly. I have the ability to manage my time wisely and to multi-task in order to complete daily jobs in a reasonable amount of time.

I am self-motivated and have the ability to work without constant supervision but I can also work well as part of a team.

The enclosed resume contains a comprehensive look at my work history and skills relevant to this position and I have included references from past employers.

I am confident that I am the most qualified person for this position and I am looking forward to meeting with you soon to learn more about this job and to discuss my qualifications in more detail. You can reach me for an interview by calling 083-***-**** Respectfully,

ad3i4n@r.postjobfree.com

Constance Lulama Ramasike

PERSONAL DETAILS

Date of Birth : 21/04/1979

Marital Status : Single

Nationality : South African

Gender : Female

Driving Licence : Code 08

Criminal Record : Clear

Availability : Immediately

Desired Salary : Market Related

Willing to Relocate : Yes

SKILLS

• Good communication (written and

verbal). • Interpersonal, people

orientated, adaptable & active listener.

• Patient and always up for new

challenges. • Conflict management

resolution. • Comfortable working

alone and as part of a team. •Time

Management and working under

pressure hardworking and determined

to get the work done professionally. •

Analytical Thinker, Confidence and

assertive.

REFERENCE

Seipati Moroe - Comair Limited

Crew Manager

083-***-****

Ms Siyabonga Mdakane - Vodacom

Supervisor

083-***-****

Mzukisi Malibeni - Edgars Cresta

Supervisor

082-***-****

LANGUAGES

Southern Sesotho, English, Afrikaans.

INTERESTS

• Community development and

involvement. • Learning languages. •

Writing. • Learning new skills.

CONSTANCE LULAMA RAMASIKE

76 V5 Stone Arch Castleview Germiston 1401

083-***-**** ad3i4n@r.postjobfree.com

OBJECTIVE

I am a well groomed hard working motivated individual who is goal driven, with ability to work different kinds of shifts and under pressure. I enjoy working as a team or by myself. As I am an energetic individual I always look forward to learn through my experiences. EXPERIENCE

Comair Limited

06/2005 - 12/2021

Cabin Attendant

• Responsible for customer safety and comfort.

• Safety inductions and demonstrations on every flight I operate on. Skills

Trained on performing CPR (Annually)

Trained on identifying and classifying types of dangerous goods (Every 2nd year)

Trained on doing fire and evacuation drills (Annually) Vodacom Bryanston

01/2003 - 05/2005

Customer Service

• Dealing with consumer queries.

• Network Queries.

• Setting up internet on customer cell phone.

• MMs and GPRS Settings.

Edgars Cresta

04/2002 - 08/2002

Visual Assistant

• Customer Service, helping customers with clothing queries, gift wrapping and items display.

EDUCATION

Springfontein High School

1998

Senior Certificate

HIGHER EDUCATION CERTIFICATE

University of Free State

L.L.B (not completed)

Introduction to Legal studies

Family Law

English Law

Criminology Law

Criminal Law

1999 -2000

Received Credits from Rau 2nd Level BA Law

Indigenous Law

Zulu Law

Law of persons

2001 – 2002

Achievements & Skills

• Attained NOSA qualifications in 2014 (SAMTRAC)

• CPR (First Aid)

• Firefighting training

Customer Service Skills

• How to handle customers in different situations

• Speech and dialogue appropriate to use when helping a customer

• Understanding customers’ needs and requests

• Going an extra mile in reaching the customers satisfaction

• Computer literacy (Word, Excel, Internet Explorer, PowerPoint) MY DECLARATION

I Constance Lulama Ramasike

declare that all

information provided

Including any attachments

is to the best of my knowledge.

I also understand that

any false information

could lead to me not being

appointed.



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