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Shift Manager Customer Experience

Location:
Baltimore, MD
Salary:
13$
Posted:
February 10, 2024

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Resume:

Tiana M Bond

**** ******** ******

Baltimore Md *1217

267-***-****

ad3i0n@r.postjobfree.com

Skills

• Highly skilled in providing a timely, efficient, and considerate customer experience

• Proven ability to operate cash register and manage drawer

• Demonstrated ability to respond and resolve customer’s requests and concerns

• Able to assist customers with purchases and transactions

• Restocking merchandise

• Meticulous competency in sales, products and services

• Excellent written and verbal communication skills

• Ability to develop strong customer relations

• Accurate with math and currency

Work Experience

McDonald's Shift Manager

4200 Hunting Park Ave/Broad and Diamond

● Delegating tasks to restaurant staff and supervising their performance,

● Maintaining a fully-stocked inventory and ordering food supplies' as needed

● Track daily costs and revenues

● Balance the cash register at the end of the shift

● Greet customers entering establishments.

● Maintain clean and orderly checkout areas.

● Inform the next Shift Manager of pending tasks

● Calculate total payments received during a time period, and reconcile this with total sale

SAVE A LOT

SHIFT LEADER

● Provide direction and feedback to worker during shift

● Train and coach new employees.

● Resolve customer complaints.

● Sort, count, and wrap currency and coins.

● Answer customers' questions, and provide information on procedures or policies.

Private duty's for Ms. Johnson, Philadelphia, Pa

Home Health Aide April 2012 - July 2017

● Administer prescribed oral medications under written direction of physician or as directed by home care nurse and aide.

● Care for children who are disabled or who have sick or disabled parents.

● Change bed linens, wash and iron patients' laundry, and clean patients' quarters.

● Change dressings.

Education

Dobbins High school

Sept 2000 - June 2004

References

Loretta Johnson

2811 North 25 street

215-***-**** Philadelphia, Pa 19132

Kathrine Canday

2344 north Gratz st

267-***-**** Philadelphia, Pa 19132

Dana Gregory

2024 west Diamond st

267-***-**** Philadelphia, Pa 19121



Contact this candidate