Customer Service Representative
Resume:
Victoria Lyn Mattix
****************@*****.***
Skills Profile
•Proficient in Microsoft Office Suite
•Knowledge of and experience in an office setting
•Experience in handling confidential paperwork, HIPPA
•Good customer relations
•Can operate multiline phones, fax, copier
•Able to react calmly in emergency situations
•Maintain effective working relationships with patients, staff and public
•Good communication skills
•Knowledgeable in Cerner Power chart, Scheduler, Availity, CPSI, EPIC
Employment History
Dollar General
11/04/2023- current
310 Stagecoach Rd
Killeen,TX 76542
Customer service representative
Wellstone Health Partners
04/18/2022-05/11/2023
800 W. Central Texas Exwy
Harker Heights, TX 76548
Patient Service Specialist
Integrated Pain Associates
9/23/2021 - 04/10/2022
3800 South W.S.Young Dr.
Killeen TX 76549
Call Center Representative
Advent Health Family medicine clinic
6/28/2021-9/15/2021
2201 Clear Creek
Killeen, TX 76549
Front Desk
Mercy Hospital- Springfield
7/10/2017-8/30/2019
1235 E. Cherokee
Springfield, MO 65804
Patient Access Representative
Ozark Community Hospital
6/23/2014- 2/10/2017
2525 N. National Ave
Springfield, MO 65803
Patient Finance
NCO Financial Systems Inc.
1/7/2013-5/30/2014
1923 E. Primrose St.
Springfield, MO 65804
Healthcare Debt Collector
Coxhealth
9/24/12-12/05/12
3545 S. National Ave
Springfield, MO 65807
Registration Specialist
Professional Credit Management
4/22/10-5/31/12
650 South St.
Mountain Home, AR 72653
Certified Collections Agent
Washington Regional Medical Center
6/29/05-9/12/08
3215 N. North hills Blvd
Fayetteville, AR 72703
Unit Secretary- Critical Care Unit/Intensive Care Unit
Baxter Regional Medical Center
7/21/01-6/23/05
624 Hospital Dr.
Mountain Home, AR 72653
Unit Secretary-Float Dept. /Certified Nursing Assistant-Recuperative Care
Education
Federal Debt Collection Practices 2011
Professional Credit Management
Associate of Applied Science in Management 2010
Arkansas State University-Mountain Home
Certificate of Office Administration 2001
Arkansas State University-Mountain Home
Moanalua High School 1993
Honolulu, HI 96818
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