Technical Support Content Creation
Resume:
Computer
Knowledge
Strategic and
Analytical Skill
Microsoft
Office Suit
Contact
P# 53, ST# 7, Mohallah wali pura
Narwala Road Faisalabad
******************@*****.***
Virtual University of Pakistan
BISE Faisalabad
BISE Faisalabad
Bachelor in IT
Intermediate
Matric
2014 - 2019
2011 - 2013
2009 - 2011
Skills & Ability
Saylani welfare International Trust l Faisalabad Aug 2021 - Con IT Lab Coordinator
Providing technical support to students and staff using the lab facilities. Maintaining and troubleshooting hardware, software, and network issues. Collaborating with IT staff and other departments to resolve technical issues and improve lab facilities.
Assisting in the installation and configuration of hardware and software. U Microfinance Bank l Faisalabad Jan 2021 - Aug 2021 Collection Officer
Contacting delinquent customers to negotiate payment arrangements and ensure timely repayment of loans.
Maintaining and updating records of customer accounts, payments, and communication.
Collaborating with other departments within the bank, such as loan servicing and legal, to resolve complex issues.
Preparing reports on collection activities and account status, and presenting them to management.
Al Faisal Software House l Faisalabad 2019 - 2020
Web Deveoloper
Designing and developing the structure, layout, and content of websites. Writing code in programming languages such as HTML, CSS, and PHP to bring designs to life.
Integrating databases and server-side scripts to create dynamic websites. Collaborating with designers, project managers, and other stakeholders to understand their requirements and ensure the website meets their needs. M Muzzamil
Mahmood IT Lab Coordinator
Work Experience
Education
Awards and Recognitions
Web
Development
Photoshop
Personal Summary
I am a results-oriented professional with a diverse skill set that includes strategic and analytical thinking, strong leadership abilities, and exceptional adaptability. With a keen eye for detail and excellent time management skills, I have a proven track record of solving complex problems and driving business success. My exceptional communication skills allow me to effectively collaborate with team members, clients, and stakeholders at all levels. Whether leading a team or working independently, I am dedicated to achieving exceptional results and exceeding expectations.
DCS & PGD
Diploma of Computer Software( DCS )
Al Faisal Software House FSD
2019
Post Graduate Diploma ( PGD )
BS IT, Virtual University of Pakistan, 2014 - 2019 Received a Prime Minister laptop award for academic excellence. English Proficiency Certificate Awarded for best performance in viva exams. Saylani International Welfare Trust
Received appreciation certificate for best performance in conducting entrance exams at Iqbal Stadium. OCT 2022
CCNP
Cisco Certified Network Professional
Saylani welfare International Trust
2023
3.02/4.00 CGPA
520/1100
717/1050
A+
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