Javondra Raby

**** ******* *** • Marrero, LA ****2• 504-***-**** • ad3hto@r.postjobfree.com

Talented professional with a demonstrated background managing business operations and delivering high quality results, which exceeds the client expectations

SUMMARY OF QUALIFICATIONS

Proactive, mid-level operations executive with over 13 years of profitable management experience.

Proven ability to dramatically increase sales while decreasing both costs and losses.

Adept in developing and implementing successful strategies, policies, and procedures.

Exceptional relationship-building skills; able to lead, motivate, and develop successful sales and support teams.

Demonstrated strengths in analysis, negotiations, relationship management, project management, and public relations.

Strong commitment to customer satisfaction and product quality.

Excellent communication and interpersonal skills.

PROFESSIONAL EXPERIENCE

Upward Health Agency, LLC, New Orleans, LA (remotely 2021-Present)

Senior Care Specialist

Assisting individuals with specific health conditions.

Providing expertise through consultations with clinicians

Principal Care, Primary Care, Behavioral Health Care

Verifying and Processing Insurance

Assisting with SSI, SOAR, SSDI, and other community resources

Check into Cash, New Orleans, LA (2015 – 2020)

Center Manager

Supervise recruitment, training, and retention in accordance with the company's hiring processes, personnel policies, and budget requirements.

Acquire and manage new clients and operations.

Provided timely reports and managed all daily operations that includes, lending, collections, product sales, customer service and safety in accordance with company objectives and guidelines.

Served as the head person for issues involving potential threats to facilities and personnel.

Developed and implemented risk mitigation plans using cost effective recommendations to counter all relevant threats.

CVS Pharmacy, New Orleans, LA (2008 - 2014)

Technical Support Lead Certified Technician

Computer data entry; fill prescriptions; communicate with other doctor’s offices

Interacted with customers; answered multiple phone lines

Provide excellent customer care and service

Louisiana Demolition Inc., New Orleans, LA (2006 – 2008)

Office Clerk

Operated office machinery

Computer Data Entry

Edited business invoices and transactions

Answering and directing phone calls

Securitas Security Services, Metairie, LA (2014 – 2016)

Security Guard

Observe security monitors

Patrol facility areas for the protection of company personnel and property

Report incidents

Check credentials

EDUCATION

General Studies, Delgado Community College, New Orleans, 2004

Pharmacology, Bryman College, New Orleans, 2003

Pre-Pharmacy/ General Studies, Nicholls State University, Thibodaux, LA 2001

COMPUTER SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Access), WordPerfect, Internet Application

PROFESSIONAL AND VOLUNTEER ASSOCIATIONS

American Cancer Society, Relay for Life, Volunteer, 2008 – Present

American Red Cross, Blood Drive, Volunteer and Donor, 2008 - Present

KEYWORDS

Regional retail manager, regional manager, district manager, operations manager, territory manager, sales manager, senior store manager, area manager, area director, operations director, merchandise management, customer service, manager, general manager, supervisor, chief manager, district supervisor, inventory manager, chain manager, staff manager, marketing, assistant manager, account executive, direct sales, account sales, fitness sales, sales director, leadership sales, sales proficiency, global sales, international sales, business sales, entry level sales, marketing strategy, sales coordinator, marketing coordinator, retail marketing, outside sales, inside sales, pharmaceutical sales, customer sales, account sales, territory manager.

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