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Customer Service High School

Location:
Houston, TX
Salary:
20.00 a hr
Posted:
February 09, 2024

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Resume:

RENEE’ HANCOCK

Angleton, Texas *****

979-***-****

ad3ht3@r.postjobfree.com

QUALIFICATIONS SUMMARY

Highly motivated, well-disciplined, professional with leadership experience. Strong problem solving and decision-making skills with the ability to develop and implement effective action plans. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. SKILLS INCLUDE:

● Excellent time-management skills.

● Ability to communicate effectively at all levels

● Proficient in MS Office (Word, Excel, and

PowerPoint), MS Access

● Skilled in protecting personnel and property with minimal direction

● Strong customer service skills

● Ability to work independently and function with

limited supervision

● Sound problem solving and critical thinking skills

● Ability to thrive under pressure and in high stress environments

● Demonstrated ability to work effectively between teams and maintaining positive dynamics

● Proficient in implementing individualized education programs

● Skilled in crisis intervention and behavior

management

● Flexible worker with the ability to work overtime hours if needed

EDUCATION

ANGLETON HIGH SCHOOL, ANGLETON, TEXAS

● High school diploma

WORK EXPERIENCE

BRAZORIA COUNTY SHERIFF DEPARTMENT, ANGLETON, TEXAS Deputy Jailer, June 2022-August 2023

● Received and processed inmates into custody of the institution by searching prisoners and taking charge of personal property.

● Observed inmate behavior to prevent dangerous and inappropriate activities, supervising multiple inmates simultaneously.

● Documented prisoner identification, charges and inmate disturbance incidents.

● Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering the facility. BATH AND BODY WORKS, LAKE JACKSON, TEXAS

Sales Associate, October 2021-July 2023

● Learned new sales methods to boost productivity for my organization.,

● Maintained a tidy and organized store layout, ensuring a pleasant shopping experience for customers.

● Collaborated with the marketing team to develop promotional strategies, resulting in a 20% increase in customer traffic.

● Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers. ANGLETON INDEPENDENT SCHOOL DISTRICT, ANGLETON, TEXAS Special Education Paraprofessional, October 2004-May 2022

● Assisted teachers with classroom management and document coordination to maintain a positive learning environment.

● Offered student support through special accommodations, extra assistance, and assessments.

● Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

● Established professional relationships with parents and other teachers to increase rapport and support. LOLLI POPS N LACE, LAKE JACKSON, TEXAS

Sales and Service Associate (SSA)

● Engaged with customers to effectively build rapport and lasting relationships.

● Solved customer challenges by offering relevant products and services.

● Helped customers locate products and checked the store system for merchandise at other sites. CERTIFICATIONS

TEXAS COMMISSION ON LAW ENFORCEMENT (TCOLE)

● Basic Jailer School Certificate



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