TAYLOR

PERSAUD

**** ** **** ** 954-***-**** ad3hqa@r.postjobfree.com

Skills Summary

Obtained well rounded knowledge of customer service interaction, developed skills with working as a team as well as working as an individual, Able to adapt to different work environments, a strong multitasker, always willing to learn new things as well as help others. Dedicated to keeping excellent customer interaction records.

Education

Associates Degree/ 2019

GPA- 3.7

Experience

Customer Service Representative

Group III International

January 2023 to Present

Answering phone calls, assisting guests with returns, handling warranty claims, item issues,

filing paperwork, sending out replacement items, using multiple computer programs, keeping up with order placements, etc.

Server

Grand Lux Café

July 2022 to January 2023

Serving guests with class and high manners, always keeping the best attitude, and going above and beyond to tend to my guests. Leaving them happy and pleased with the service they’ve received. As well as handling food, doing side-work, and helping my coworkers in any way possible.

Server

Tijuana Taxi Co

January 2022 to April 2022

Serving guests with the best attitude and giving them a great dining experience. Helping guide them through the menu, answering every question they have in full detail. Leaving them with full knowledge of the menu and an experience to remember.

Pharmacy tech/Cashier

February 2021 to August 2021

Greeting and assisting customers with their desired items, cashing customers out in a timely manner, stocking shelves and making sure every item is in their designated area. In Pharmacy assisted customers get their prescription, fixing any problems with prescriptions and health insurance, filled and typed prescriptions, and making necessary phone calls to customers about their prescriptions. As well as dealing with any complaints through phone calls as well and documenting them.

Hostess/ Server

TerraMare

February 2019 to March 2020

Greeted guests in a professional and timely manner, escorted guests to their assigned tables, managed scheduling and appointments, and was in charge of the maintenance of the hostess workspace. Making phone calls to guests about reservations, complaints, any need information, etc.

Sales Associate/ Cashier

Victoria's Secret/ PINK August 2018 to March 2019

Assisted efficiently with sales, upsold to achieve daily performance, kept inventory to company standards, accomplished maintaining the work environment to the companies asking, and was a top cashier.

Cashier

Wendy's

August 2017 to July 2018

Responsible for greeting customers, taking orders with efficiency and accuracy, responsible for correctly balancing my drawer at the end of shift, provide assistance with inventory counts and stocking, and maintained a cleanly work environment throughout the shift.

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