Customer Service Coordinator

Yvette Figueroa-Maître

Charlotte, North Carolina

631-***-****

ad3hoj@r.postjobfree.com

PROFILE

Reliable, productive, and honest

Ability to listen to customers, understand their needs, and create customized solutions.

Able to learn, adapt, retain, and apply new concepts.

SKILLS

Microsoft office Service Coordinator Bilingual (Spanish) Office Administration Customer Service

EXPERIENCE

BJ Whole Sales Bellport, NY 11713 11/2021 – 05/2022

Cashier/Sales

Credit Card/Upgrades/Renewals

Customer Service

Merchandise Check out.

Maximus-Department of Social Services Coram, NY 11727 03/2022- 05/2023

NYSOH Assistor/NYMC Service Representative

•Educate about Medicaid Managed Plans

•Medicaid enrollment through NYSOH

•NYMC Managed Care Enrollment

•Manual Notices

Village of Brentwood Senior Housing Melville NY 11747 01/2016-05/2021

Service Coordinator/Senior Advocate

• Medical Transportation /MLTC

• Coordinate /Facilitate Events

• SNAP/HEAP/Medicaid Application Assistance

• Food Distribution (LI Cares, Island Harvest)

Economic Opportunity Commission Roosevelt, NY 03/2010- 03/2014

Family Development/Community Organizer

• Complete Family Intake/Development and Goals

• Assist with Fair Hearing Applications /Advocacy

• Housing/ Job Assistance

EDUCATION

NY State of Health online Assistor

certification Training Suffolk, NY 03/2022 – 05/22

New York State of Health Assistor

Hunter Business School Levittown, NY 04/2009-10/2009

Medical Office/ Business Diploma

Hofstra University Hempstead, NY 08/1997-09/2000

Course Study-Office Administration

John Jay High Brooklyn NY 09/199-06/1997

Diploma-Liberal Arts

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