Customer Service Administrative Support
Resume:
Tryphina Aviles
**************@*****.***
SKILLS SUMMARY
Demonstrates strong organizational skills, effectively prioritizing tasks, managing time, and handling multiple responsibilities simultaneously.
Possesses clear and concise communication skills, both written and verbal.
Proficient in providing office assistance, including managing emails, organizing schedules, and filing documents.
Capable in utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
EDUCATION
Administrative Professional Certificate
NorQuest College, Edmonton, AB
Sept 2022 – Feb 2024
Bachelor of Arts in Broadcast Communication
Polytechnic University of the Philippines, Manila PH
Jun 2011 - Apr 2015
WORK EXPERIENCE
Administrative Support Intern
Government of Alberta, Edmonton, AB
Jan 2024 – Feb 2024 (Completed 150 hours)
Maintains organization of files utilizing OneDrive, creating and managing SharePoint pages.
Reviews and modify contracts, reports, presentations, and other materials.
Assists with travel planning and coordination.
Assists in preparing and distributing internal and external communications, including outgoing mail.
Barista
Starbucks, Edmonton, AB
Oct 2021 - Present
Provides exceptional customer service by greeting guests, taking orders, and recommending menu items based on individual preferences.
Manages cash register transactions, including processing payments and issuing receipts.
Sales Associate
SportChek, Edmonton, AB
Aug 2021 - Present
Greets customers and assist them in finding products that meet their needs and preferences.
Assists with tasks such as answering phone calls and managing customer inquiries.
Retail Sales Executive
Daiso, Singapore
Nov 2016 – June 2021
Prepared sales reports, inventory counts, and other documentation as needed to support daily business operations.
Coordinated schedules and daily agendas for the team.
Collaborated with the team to develop and execute strategic sales plans to achieve targets.
Local Relations Specialist
Krispy Kreme, Philippines
Aug 2015 – Nov 2016
Planned, implemented, and collected data of local marketing campaigns.
Prepared reports, presentations, and correspondence for local clients.
Coordinate logistics for local events, including product forecast, equipment arrangement and truck rental.
Contact this candidate