BLANCA R GONZALEZ

**** ****** *****, ********, ** 90601 ad3hj9@r.postjobfree.com 562-***-****

Objective

In process to complete bachelor’s degree in Business Management; and earn Customer Services and Operational Management position where I can utilize excellent management skills from my education, and work experience.

Qualifications

Information Technology:

Microsoft Word, Excel. PowerPoint, Outlook

Microsoft Teams

Amazon AWS

Microsoft Dynamics

Business:

Over 25 years of customer service experience

Data Entry

John Hopkins Covid Certification

Field Service Rep

Over 25 years of experience Inventory Control and Purchasing

Management and Operations

Warehouse: Shipping and Receiving

Shipping and Receiving

Personal:

Strong oral and written communication skills

Learns new skills and technology quickly

Strong work ethic

Collaborator

Motivated Initiative-taker

Bilingual: English and Spanish

Education

2021 – Current Grand Canyon University Phoenix, AZ

A Bachelor of Science in Applied Human Resources Management

Completion by December 2022

1995 - 1997 East Los Angeles College East Los Angeles, CA

A Associates of Business

Class of June 1997

Work Experience

September 2022 – Present TEKsystems/ Sandi Remote, CA

Contact Tracer

Act as direct contact to COVID positive, close contact individuals.

Provided scripted communication to COVID positive individuals to gather case data and exposed contacts.

Perform data entry, documented, and validated all conversations with students and parents in the district provided (Electronic Medical Records EMR).

August 2021 – October 2022 Mt Santa Antonio College Remote, CA

Contact Tracer

Act as direct contact to COVID positive, close contact individuals.

Provided scripted communication to COVID positive individuals to gather case data and exposed contacts.

Perform data entry, documented, and validated all conversations with students and parents in the district provided (Electronic Medical Records EMR).

Collaborated with team members such as Case Investigators, Contact Tracing Supervisor, Epidemiology Leads.

March 2021 – June 2022 TEKsystems/ LAUSD Remote, CA

Contact Tracer

Act as direct contact to COVID positive, close contact individuals.

Provided scripted communication to COVID positive individuals to gather case data and exposed contacts.

Perform data entry, documented, and validated all conversations with students and parents in the district provided (Electronic Medical Records EMR).

Collaborated with team members such as Case Investigators, Contact Tracing Supervisor, Epidemiology Leads.

Assist the commission’s department on uploading online renewals.

March 2013 – December 2020 4All or Nothing Inc. Corona, CA

Corona, CA. Trading Operations Manager

Oversaw daily operations; ordering, customer service, billing and ran shipping department.

Inventory, management of stock sales, warehousing.

Purchasing, Customer Service, Field Service Rep, Order Entry, Sales.

April 2010 – January 2013 Arrowhead Brass Los Angeles, CA

Customer Service Manager

Inventory, management of stock sales, warehousing

Purchasing, Customer Service, Field Service Rep, Order Entry, Sales

Dispatch, Shipping and Receiving, Billing, Payroll

Processed POs, Returns, Sales Samples

Built and modeled show pieces, Organized company events and power point briefings

March 1986 – April 2010 American Brass & Aluminum Commerce, CA

Operations Manager

Inventory, management of stock sales, warehousing

Purchasing, Customer Service, Field Service Rep, Order Entry, Sales

Dispatch, Shipping and Receiving, Billing, Payroll

Processed POs, Returns, Sales Samples

Built and modeled show pieces, Organized company events and power point briefings

Contact this candidate