Post Job Free

Resume

Sign in

Technical Support Systems Specialist

Location:
New York, NY
Posted:
February 08, 2024

Contact this candidate

Resume:

Jeffrey Shattuck

** ********* *****

Massapequa, NY 11758

516-***-****

ad3hi3@r.postjobfree.com

OBJECTIVE To obtain a diversified position that will enable me to utilize and enhance my business skills.

EDUCATION Long Island University/C.W. Post Campus, Brookville, NY

Bachelor of Science in Business Management, May 2000

WORK EXPERIENCE M.T.A Business Service Center

December 2010 – Present

Procurement Peoplesoft systems specialist May 2023 - Present

Share technological knowledge with BSC IT team a. Support enhancements, modifications, and additions to Peoplesoft.

Provide advice and recommendations for the integrations of new technologies at the BSC.

Support Procurement functions as needed and make suggestions for business process improvements based on emerging technology.

Coordinates and guide IT staff with regards to providing enhancements to self-service, portal and web enhancements for the BSC.

Support Procurement PeopleSoft production including troubleshooting error messages, closing requisitions, purchase orders and contracts, clean-up of sourcing errors, interface issues with 3 rd party catalog maintenance providers

Senior Operations Analyst Payroll/Testing specialist 2010 - 2023

Provide technical support in processing multi agency payrolls for a population of 70,000 employees in the North America payroll module

Work with Control-M to schedule and automate jobs

Import Kronos files into a PeopleSoft environment and troubleshoot HR HD and TM files as needed

Assisted the payroll team for a workaround fix for the Kronos outage of 2021

Working knowledge of Kronos time and labor

Maintaining Inbound/Outbound Interfaces which are built using SQR/UNIX Scripts, PeopleSoft 9.2 Component Interfaces, BI Publisher Reports, SQR File Transfers, FTP & SFTP Process, and PGP Encryption logic for File transfers from MTA to external vendors

Supporting daily Payroll activities such as Process failures

Assist in writing queries in SQL Developer and Query Manager as needed for end users

Prepare design documents, specifications, flowcharts, business and functional requirements

Manage inbound and outbound vendor files

Oversee the file transmissions from ATS UTS and KRONOS timekeeping systems into PeopleSoft

Test customized payroll jobs in UAT and create documentation prior to production migration

Leading the team of PeopleSoft Payroll Functional and Technical Resources

Process post confirm jobs and ensure all check, advice, and report files are sent to agencies in a timely manner

Maintain various tables in PeopleSoft HCM environment

Prepared the Function Design Document for data Conversion processes and get sign off from management and coordinated with QA Team to understand the requirement

Actively worked on Payroll year end activities/W2 production

As a Production Support Analyst, built a very good relationship with various teams across the MTA and external vendors

Assist the payroll and IT teams in PUM upgrade testing

Assist in set up of time and labor rules in a PeopleSoft environment

Running PeopleSoft Payroll/HR processes in two test instances parallel to verify the process fix/enhancement before & after changes

Maintaining the PeopleSoft Security including Roles and Permissions list

Modifying Toad queries as needed for payroll production support

Diversified Construction Corp. Inc. Bay Shore, NY

January 2003 – December 2010

Assistant Controller / Payroll Manager

Supervised a payroll of two hundred fifty union employees on a weekly basis.

Implemented payroll upgrades resulting in increased payroll processing efficiency and accountability

Developed and implemented changes in the job costing division of the company

Maintained financial books, prepared financial reports, mentored and coached accounting department personal, Provided support to controller and enhanced the effectiveness and efficiency of the department

Implemented a 401K savings program and oversaw payments, loans, and rollovers

Worked closely with outside union auditors to ensure all benefit contributions were made

Prepared and filed Federal and NYS payroll tax returns on a quarterly basis

Carlo Lizza & Sons Paving Inc. Hicksville NY

October 2001 – January 2003

Accounts Payable Manager

Manage the transition from Timberline to Quick Books 2000 software

Enter and pay bills

Create and cut payroll check for forty employees on a weekly basis

COMPUTER SKILLS Proficient in, Microsoft Windows, Microsoft Office, Oracle PeopleSoft 9.2, Oracle Seibel, Oracle Content Server, PUTTY, SQL Developer, Secure 32, Sharepoint, and Quick Books 2017. Knowledge of Microsoft Access, and Timberline accounting software.

Licenses

Notary Public State of New York, New York State asbestos supervisor license

References will be furnished upon request



Contact this candidate