Information Technology Network Administrator

James Fielding

Statesville NC *****

Summary:

Over 5 years’ experience in Information Technology.

Certified CompTIA A+ CE and CompTIA S+ CE

Installs and configures new computer hardware systems and sub-systems. Immediately available for Phone or Video Interviews.

Assists the customer in the configuration and use of modems.

Troubleshoot automation equipment and systems to the degree required for isolation of Malfunctions to specific hardware or software.

Immediately available for Phone or Video Interviews.

US Army Reserves – FT Bliss TX, Orlando FL Nov.2021 – Dec.2023

Sr. Information Technology Specialist

Installs and configures new computer hardware systems and sub-systems. Installs and configures new standard computer software products. Acts as Network Administrator for a local area network. Adds and removes users, confirms and implements network nodes, resolves problems, schedules network backups, analyzes cabling requirements and problems, and performs other Network Administrator duties as required.

technically proficient with telecommunications technologies as they apply to automated systems. Assists the customer in the configuration and use of modems, internal facsimile devices, and other telecommunications devices. Resolves user questions concerning telecommunications protocols, data connections and signal speeds, downloading and uploading of files, and operating characteristics of the telecommunications equipment. Assures connectivity and compatibility requirements are satisfied, and coordinates with other support staff as needed. Helps provide support to the local area network users of an integrated network and to the users provided access via remote dial-in and login. Assists with the implementation and long-terms support of e-mail services and the training of the customer base in the procedures and features of the e-mail process.

Develops expertise in supported computer applications to provide help-desk type assistance and technical advice to staff members and supported customers. Analyzes computer problems to determine if related to software or hardware. If software, determines what must be reprogrammed or reconfigured and implements the solution or documents the problem and basis for no available solution.

Assists in developing and managing the information management requirements in a shared processing environment for functionally distinct groups within the command. Plays a role in formulating policies and in developing and implementing strategies and management guidelines for distributed processing systems.

Designs, develops and maintains computer databases, using both stand-alone and networked, commercial and custom-designed database applications to record and manage transaction and institutional data. Analyzes functional data, conducts data modeling, normalizes required relational data, and designs data structures to implement the database designs. Creates a data dictionary to document data elements, data structures, and the database as it is developed and implemented. Develops program specifications using programming constructs and logic modeling. Writes or modifies program modules that are part of previously designed and implemented larger systems of interrelated programs. Develops and programs small, end-user, applications that are not sub-systems of larger systems.

Analyzes existing automated systems to determine if processes automated are valid and recommends continued support, replacement, redesign, or elimination. Analyses manual systems, processes, and functions to determine and recommend reengineering and/or automation.

US Army - Fort Gordon, GA Oct.2016 - 2018

Platoon Sergeant

Serves as the principal adviser to the First Sergeant and Commander, responsible for the health, welfare, morale, discipline, and performance.

Responsible for personal and professional counseling with compliance with standard operating procedures.

Accounts and maintains $2,000,000 of equipment for a rapidly deploying Expeditionary Signal Battalion.

AT&T - Augusta, GA Oct.2016 - May.2018

Wire Technician

Daily duties running CAT5e, Fiber, and two-pair cable creating data connections, installing network racks, maintaining records, performing clerical duties, and providing wiring job estimates.

Responsible for installing services such as TV, Internet, and phone.

Essential duties showcased are promoting product features and functionality, making sure all services work correctly, installing wires, operating hand tools, and solving technical problems.

Knowledge of telecommunication services, attention to detail, customer service, computer competencies, teamwork, attention to safety, and being able to work at heights or in confined spaces.

US Army - Fort Gordon, GA – Fort Hood, TX – Camp Red Cloud KR Oct.2008 - Apr.2016

Information Technology Specialist

Install, operate, and perform unit maintenance on multi-functional/multi-user information Processing.

Systems, peripheral equipment, and auxiliary devices

Transfer data between information processing equipment and systems

Perform Battlefield Information Services (BIS) consisting of printing services, publication management, files, form management, reproduction services, Freedom of Information Act (FOIA)/ Privacy Act (PA), unit distribution/official mail, correspondence management and classified document control.

Troubleshoot automation equipment and systems to the degree required for isolation of Malfunctions to specific hardware or software.

Restore equipment to operation by replacement of line replaceable unit (LRU)

Perform system administration functions for the tactical DMS.

Install, operate, performs strapping, re strapping, PMCS and unit level maintenance on COMSEC devices.

Assist in the design, preparation, editing, and testing of Computer programs.

Draft associated technical documentation for program reference and maintenance purposes

Education:

University of North America- Project Management Associates

Information Technology Bachelors Currently enrolled. 20 credits remaining

CompTIA A+ CE

CompTIA S+ CE

Technical Skills

BROCADE

CISCO

ETA/TA Responsibilities

Microsoft Windows

Mission Command Systems

VMWare

Active Directory

Virtualization

System Administration

Privacy Officer

Microsoft Windows Server

Network Support

Microsoft Azure

Operating Systems

DHCP

TCP/IP

Cloud Computing

Relevant Skills

Attention to Detail

Multi-task.

Leadership

Team Building

Problem Solver

Dependable

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