Melissa Lopez
San Marcos, TX *****
**********@*****.***
I am able to multi-task, great with time management. I am always willing to learn new skills. Authorized to work in the US for any employer
Work Experience
Medical Scheduler
Shared Services - Fort Smith, AR
January 2023 to Present
I schedule doctor appointments using Athena, and taking messages for doctors, I currently schedule for seven states. I have been trained on Athena, Koronos, Microsoft office, system screen. I take all medical insurance on patients, as well as been trained on hippa for patients Manager’s Assistant
High Rise Cleaning - Austin, TX
January 2020 to Present
Answering phone calls from customers, setting up appointments Scheduling Representative
River Ranch Radiology - Austin, TX
May 2008 to June 2009
Scheduled outpatient procedures, answered multi-phone lines, typing, faxing and printing out orders. Billing Clerk
Lonestar Transportation - Abilene, TX
January 2006 to July 2006
Entered billing information into computer, filed paperwork. Took all mail to mailroom. Printed, and faxed information.
Scheduling Representative
Hendricks health system - Abilene, TX
September 1999 to July 2002
Entered patient information into computer and scheduled outpatient procedures. Answered multi-lined phone system
ER Admitting Representative
Hendricks Health system - Abilene, TX
May 1998 to May 1999
Admitted patients into emergency room. Answered multi-lined phone system. Checked out patients and collected money for payment.
Data Analyst
city of abilene tx - Abilene, TX
September 1997 to March 1998
Entered all HIV patients into computer system. Answered multi-lined telephone system. Worked Back up to front desk.
Education
Associate's degree in Medical office administration Stenograph Institute of Texas - Abilene, TX
September 1997 to May 1999
High school diploma or GED
Skills
• Medical Scheduling (8 years)
• Insurance Verification (4 years)
• Medical Office Experience (10+ years)
• Typing (10+ years)
• Multi-line Phone Systems (10+ years)
• Microsoft Outlook (2 years)
• Medical Billing (2 years)
• EMR Systems
• Medical Terminology
• Transcription
• Medical Records
• Anatomy Knowledge
• Computer literacy
• Data Entry
• Customer service
• Medicare
• Communication skills
• HIPAA
• Patient Care
• Computer skills
• English
Languages
• English - Expert
Assessments
Protecting patient privacy — Proficient
December 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.