REBECCA YOUNG Nicholasville, KY *****

859-***-**** ad3hff@r.postjobfree.com

SUMMARY AND KEY SKILLS

Enthusiastic, strategic, and innovative Insurance Sales Professional with a track record of providing uncommon customer care that fosters increased customer loyalty and a positive impact to revenue and company success. Adding to solid experience by bringing a Kentucky Life and Health Insurance license. Proven track record of working well under pressure, developing creative ideas, balancing priorities, and meeting goals and deadlines in fast-paced environments. Responsive communicator with strong interpersonal skills, developing effective collaborative relationships and building rapport with clients, colleagues, and other stakeholders. Strong Interpersonal Skills Effective Verbal & Written Communication Growth Mindset & Quick Learner Customer Focused Microsoft Office Zoom Teamwork Technology Savvy Analytical Leadership Business Development Complex Problem Solving Project Management Staff Training Self-Directed Compensation & Benefits Facilitation Policy & Program Development Organizing Goal Oriented PROFESSIONAL EXPERIENCE

ACTIVE CAREER BREAK 06/2022 – Present

Intentional pause to focus attention on personal transition and achievement of Kentucky Life and Health Insurance license. Eager and excited to return to work. JUDGE R. OVERSTREET LEXINGTON, KY 06/2014 – 06/2022 EXECUTIVE ASSISTANT

Oversaw and coordinated multiple daily activities including scheduling and coordination of appointments, administrating insurance, directing property maintenance, and managing file system.

Facilitated all monthly financial responsibilities such as monitoring accounts, processing accounts payable and accounts receivable, and reconciliation of bank statements and investment account statements.

Executed various projects and administrative tasks as necessary. PREVIOUS PROFESSIONAL HIGHLIGHTS

PHYSICIAN SERVICES PSC LEXINGTON, KY

ADMINISTRATOR

Orchestrated the development, growth, and management of six medical offices including recruitment of physicians, managing daily operations, and extensive project management with a strong focus on patient care and insurance compliance issues.

Developed all internal compliance and insurance program applications including the training, coaching, and mentorship to the staff to ensure a smooth adoption of new programs and daily operational changes.

Established and rolled out new internal and external policies including hiring and training all clinical staff managers, coordinating patient care, and compliance with medical director directives.

Supported physicians and legal work to ensure appropriate changes were made to improve patient satisfaction while addressing patient inquiries in a timely and accurate manner. EDUCATION

Associate of Applied Science (AAS) Business – Fugazzi College, Lexington, KY LICENSURE

Kentucky Life and Health Insurance license 07/2022