Program Coordinator Customer Service
Resume:
Constance Threadgill
Program Coordinator for Individuals with IDD
Lexington, NC 27292
************************@***********.***
Authorized to work in the US for any employer
Work Experience
Program Coordinator
Ambleside Inc - Lexington, NC
November 2018 to Present
I'm the supervisor of direct support staff.Payroll Specialist (ADP), Customer Service Representative.I make sure I create schedules for managers, house inspections, budgets, conduct interviews, hiring and firing of staff, also disciplinary actions according to company policy. I interact with IDD Individuals we serve on a day to day basis, and I'm great at multi-tasking. House Manager for Group Home
Ambleside Inc - Lexington, NC
August 2016 to Present
Assisting consumers with I/DD in a group home setting. Assisting consumers in day program with goals, Cooking,cleaning, documenting, recording medication on MAR S,helping with daily chores. Responsible for staff scheduling, making doctors appointments, ordering medications, monthly calendars, In house service trainings, budgeting, and etc.
Childcare Provider/ Direct Support Professional
The Arc of Davidson County - Lexington, NC
January 2015 to May 2016
Responsibilities
Assist children with disabilities with goals to be as independent as possible,and also work with the school system's IEP goals. Make sure the children are in a safe environment and to ensure their safety on a day to day basis.
Accomplishments
I love the fact of helping children with special needs. It does my heart justice to know that working towards their goals will ensure them a better life ahead in the future. Skills Used
Caring, compassionate,record keeping, lesson planning, and communication. Early Childhood Teacher
Thomasville Community Center - Thomasville, NC
June 2012 to May 2013
Responsibilities
Taking care of Afterschool children. Providing snacks, helping with homework, providing educational materials for different age groups, setting up centers, providing daily activity planners for the month, and planning trips for group outings.
Accomplishments
I accomplished planning official activities for different age groups. Budgeting finances for field trips, learning different ways to diffuse fighting and behavioral problems within the classrooms, and following state guidelines that are needed for a daycare facility to stay highly rated. Skills Used
listening, patience, planning, teaching, communication, and organizing. Group Leader
Lexington Housing Authority - Lexington, NC
April 2009 to June 2012
Responsibilities
Planning activities for of all age groups, planning field trips that are age appropriate, teaching children how to reject sex and drug abuse(only if parents signed waiver) in their community environment, help with homework, preparing meals, and preparing snacks. Accomplishments
I taught children how to show respect to others and how to carry themselves in the public. I also put into action for an all paid trip for low income children to take a trip to Washington D.C. Skills Used
Communication, Patience, being understanding of others backgrounds amd religions, caring, and being responsible for all children present inside the classroom. Daycare Teacher
Davidson Daycare - Lexington, NC
September 2007 to March 2009
Responsibilities
Taking care of the toddler room,organizing the room for a safe environment, planning activities, feeding and changing diapers.
Accomplishments
Parents loved that I was caring person to there children, I loved teaching to a younger group of children, paying very special attention to each child needs, and being a dedicated teacher. Skills Used
planning, communication, time effective, and being alert to all surroundings. Personal Care Assistant
Alpha Health Care - Lexington, NC
May 2005 to March 2007
Responsibilities
Assistance with daily living activities for the elderly, bathing,feeding,chores,errands,cooking, ETC. Accomplishments
I felt good about helping others achieve goals, being a comforter as needed, knowing that I made a difference in someone's life.
Skills Used
Patience, dedication, listening, and being compassionate. PCA Personal Care Assistant
Brookstone Retirement Center LLC - Lexington, NC
September 2002 to September 2004
Responsibilities
Did twelve hour rotating shifts, feeding, bathing, making sure every patient is safe from hurt, harm and danger.also making sure patients are changed every two hours. Accomplishments
I was able to assist with the elderly with daily living activities. It was a joy helping others in need. Skills Used
Listening, ability to follow directions,and patience. Education
Early Childhood Education
Stanly Community College - Albamarle N.C.
2007 to 2008
GED
Davidson County Community College - Lexington, NC
2001 to 2001
Skills
• Microsoft Office
• Scheduling
• training
• Budgeting
• Clerical experience
• Toddler Care
• American Sign Language
• Teaching
• Special Needs
• Senior Care
• Autism Experience
• Meal Preparation
• Developmental Disabilities Experience
• Special Education
• Caregiving
• Applied Behavior Analysis
• Childcare
• Typing (3 years)
• Customer Service (3 years)
• Experience with children
• Medication Administration
• Early Childhood Education
• Curriculum Development
• Classroom Management
• Documentation review
• Behavioral health
• Basic math
• English
• Phone etiquette
• Individual / group counseling
• Microsoft Excel
• Administrative experience
• Microsoft Powerpoint
• Resident's rights
• Human resources
• Data entry
• Behavior Management
• Dementia Care
• Behavioral Therapy
• Crisis Intervention
• Group Therapy
• Cash handling
• Medical terminology
• Case Management
Certifications and Licenses
Early Childhood Education
Child Development Associate
CPR Certification
First Aid Certification
AED Certification
Additional Information
CPR Certification, First Aid, Medication Technician, Early Childhood Credentials and BSAC, NCI, Basic ASL(AMERICAN SIGN LANGUAGE)
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