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Administrative Assistant Customer Service

Location:
Centereach, NY
Salary:
$25 hour
Posted:
February 09, 2024

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Resume:

Judith Simon

Lake Grove, N.Y • ad3h7z@r.postjobfree.com • 516-***-****

Professional Administrative Assistant

Organized and dedicated Administrative Assistant with proven track record of providing exceptional finance customer service in fast-paced environments. Offering keen attention to detail, interpersonal and strong decision -making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic to perform effectively in independent or team remote environments.

Areas of Expertise

Customer Service Workflow Planning Business Correspondence Database Entry Effective Communication Word Processing Bank Operations Finance Services Advanced MS Office Suite Knowledge

Professional Experiences

New York Community Bank, Hicksville, N.Y. 05/2005 - Present

Administrative Pre-Closing Coordinator

Review initial inspection packages and coordinate inspections with directors, loan officers and brokers.

●Reviewed and analyzed final inspection with the following correspondence.

●Processed final inspection certification between loan officers, borrowers, and brokers.

Citibank Melville Sales, N.Y. 02/2000 - 05/2005

Administrative Assistant Compliance Department

Performed a supporting role in identifying processes and programs that require changes to maintain compliance with laws and industry regulations.

●Prepared and updated the Continuation of Business directory.

●Ran reports for compliance groups and established priorities on behalf of manager.

Quality Assurance Associate:

●Analyzed results and made suggestions for process improvements, potential training, and associate development.

●Conducted calibration sessions to ensure quality staff and management are consistent in scoring observations.

Test Center Sales Associate Inbound/Outbound Sales

●Sold various bank products including balance transfers and credit protector and responded to card member inquires.

●Promoted application and sold techniques.

Executive Mortgage Bankers, Farmingdale, N.Y.

Pre-closing Coordinator and Wholesale Processor

Reviewed and analyzed financial statements, credit reports, tax returns, property leases, rent rolls and all related real estate documentation.

Prudential Long Island Realty, Massapequa, N.Y.

Licensed Broker Sales Associate

Worked with all parties in the transaction of residential property while providing competitive market analysis.

Education

Hunter College New York, New York

Language Skills Fluent Romanian Hungarian



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