Monique Jones

Miami, FL *****

ad3h7o@r.postjobfree.com

+1-305-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Chicken Kitchen - Miami Beach, FL

June 2023 to Present

1. Assist with scheduling

2. Do safe deposit

3. Assist with food order

Assistant Manager

Five Guys Burgers and Fries - Miami Beach, FL

September 2022 to June 2023

• Opened and closed store and restaurant

• Counted cash drawers and coordinated change orders for employees

• Answered questions from customer over the phone, email, and in person

• Ensured individual financial reports aligned with store operations

• Trained new team members on company processes and procedures Manager

Wingstop - Lauderhill, FL

June 2017 to September 2021

Assist with orders

Close store

Closing paperwork

• Oversaw 12 employees

• Handled day-to-day operations

• Responsible for customer relations

• Handled drawer cash outs

• Handled opening and closing of store

Shift Leader

Wendy's - Lauderhill, FL

September 2014 to March 2017

Assist customers and prepare food customer service Call Center Agent

Convey Health Solutions - Miramar, FL

January 2012 to August 2014

Assist customers with open enrollment for new health solutions Residential Assistant

BayView Mental Health - Miami, FL

February 2006 to August 2012

Assist clients with daily living skills and give medication make periodic rounds of apartments Call Representative

Carnival Cruise Lines - Hollywood, FL

May 2009 to July 2009

Responsibilities

Sale vacation packages

Education

High school or equivalent

Skills

• Restaurant experience

• Guest services

• POS

• Serving

• Shift management

• Cash register

• Supervising experience

• Cash handling

• Leadership

• Team management

• Conflict management

• Customer service

• Sales

• Recruiting

• Interviewing

• Inside sales

• Negotiation

• Quality control

• Analysis skills

• Budgeting

• Food service

• Microsoft Word

• Hospitality

• Microsoft Excel

• English

• Retail management

• Business management

• Merchandising

• Retail sales

• Inventory control

• Sales management

• Financial report writing

• Hotel experience

• Typing

• Driving

• Marketing

• Cooking

• Store management

• Communication skills

• Microsoft Office

• Culinary experience

• Warehouse management system

• Windows

Certifications and Licenses

ServSafe

January 2022 to January 2027

Quality control course

January 2022 to January 2025

Driver's License

First Aid Certification

CPR Certification

Insurance Producer License

Food Handler Certification

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