Tricia Spear
417-***-**** *********@*****.*** Springfield, MO
PROFILE SUMMARY
Accounting and Business Management graduate from Ozarks Technical Community College. Seeking an entry-level accounting or office assistant position in the Springfield area. Highly organized, responsible, and enthusiastic colleague. Twelve years managerial experience. EDUCATION
Ozarks Technical Community College Springfield, MO Associate of Applied Science in Accounting and Business Management December 2022 Relative Courses:
• Accounting I & II, Payroll Accounting, QuickBooks, Business Communications, Managerial Accounting, Personal Finance
SKILLS AND QUALIFICATIONS
• Self-motivated
• Excellent problem solving and critical thinking
• Dedicated employee placing a high value on honesty and integrity
• Communication
• Leadership
• Teamwork
MANAGERIAL EXPERIENCE
• Directly supervised and coordinated 15+ workers in preparing and serving food.
• Managed dining room staff.
• Interviewed and hired staff as well as completed new employee hire packet forms.
• Supervised training and created weekly staff schedules.
• Resolved customer complaints.
• Conducted monthly staff meetings.
• Performed employee evaluations and reviews.
EXPERIENCE
08/2020 - Present White Oak Station/Kum and Go Rogersville, MO Retail Sales Associate
• Aid customers with purchase decisions and collect payments.
• Greet customers, retrieve merchandise, and drive sales.
• Entrusted by management to perform closing procedures.
• Perform end of shift/day reconciliation of fuel sales, lottery, and daily shift sales. 05/2017 - 10/2019 Scrambler’s Breakfast Diner Springfield, MO Server/Cashier
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Obtained revenues by totaling charges; issuing bill; and accepting payments.
• Ensured high guest satisfaction.