Customer Service Representative
Resume:
Titus Clark
Colton, CA *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Enersponse - Colton, CA
April 2022 to September 2022
Contracted with SCE and PG&E. Enrolling businesses into energy saving programs to regulate energy grid stabilization.
Dispatcher/Customer Service
Pilot Freight Systems - Colton, CA
April 2020 to April 2022
A position that was created especially for my expertise. Managed truck fleet with the use of Dispatch Track, 5/9 and other company software. In order to assure on time delivery of manifest to private residences and companies. As well as the handling of irate customers. Putting out fires if you will. Account Manager
VXI Global Solutions - Los Angeles, CA
May 2017 to March 2020
Contracted with AT&T. Assisted customers with internet upgrades and DirecTV subscriptions. Customer Service Representative
SD&A TELESERVICES, INC - Los Angeles, CA
January 2006 to July 2016
Assited clients with online contributions to non-profit organizations such as Doctors Without Borders, Habitat For Humanity and Sloan Kettering Cancer Research Center. Not to forget Greenpeace and St. Judes Children Cancer Research Hospital.
Customer Service Representative/Account Manager
Kaplan Medical - Los Angeles, CA
February 2003 to January 2006
Assisting Nurses and Doctors with curriculum in order to pass The United States Licensing Exam (USMLE) and NCLEX (National Council Licensure Examination). Customer Service Representative/Marketing Assistant Aetna Health Care / Aetna Better Health - Los Angeles, CA July 1999 to November 2002
Assisting members with general questions regarding ongoing and past claims, provider information, formulary and non-formulary prescriptions. As well as liaison with claims department. Travel Consultant
American Express Platinum Travel/Telus International Inc - El Segundo, CA May 1997 to July 1999
Assited travelers with travel itineraries. The booking of air. hotel and car reservations. I was awarded Travel Consultant of The Month for 3 consecutive months. Education
3 years college. in Communications
Long Beach City College - Long Beach, CA
September 1983 to June 1986
Skills
• Freight Experience
• Public Relations
• Research
• Business Development
• Account Management
• Marketing
• Cold Calling
• CRM Software
• Salesforce
• Outside Sales
• Digital Marketing
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