Ashli Blakeney

678-***-**** ad3h52@r.postjobfree.com https://www.linkedin.com/in/ashli-alonza/

PROFESSIONAL SUMMARY

Exlerienced Customer Service Representative with eight years in both construction and Naval military experience managing multimillion-dollar petroleum products. My leadership, organizational skills, and quality management experience resulted in a Navy and Marine Achievement Medal and several 100% customer satisfaction surveys.

EXPERIENCE

The Home Depot Distribution Center Aug 2023

General Office Associate, Charlotte, NC

●Coordinator for The Home Depot online customer and store orders.

●Delicate tasks to complete a customer or store order and shipment

●Audit each task to ensure correct items are picked and proper packaging for shipment

●Awarded the Homer Executive Award for maintain 100% in customer satisfaction

Taylor Morrison Dec 2022- Jun 2023

Customer Service Representative, Bonita Springs, FL

●Respond and evaluate homeowner warranty concerns in regard to the Taylor Morrison Warranty program through Build Pro software.

●Coordinate with homeowner and subcontractor to schedule repairs.

●Perform Quality inspections of new build homes using Build Pro.

American Build Supply May 2022 - Dec 2022

Manager Trainee, American Build Supply, Sanford, FL

●Build purchase orders for Windows based on individual blueprints using PLYGEM, MI software, and BisTrac software.

●Schedule window installation and screen out in accordance with the builder’s construction timeline.

UNITED STATES NAVY April 2015 – June 2022

Aviation Petroleum Specialist, Sigonella Naval Base, Sicily, Italy November 2020-June 2022

●Responsible for the safety and quality of all petroleum equipment and products as the Quality Surveillance Supervisor.

●Deliver clean, clear, and bright fuel to Aircraft in a timely matter.

Aviation Petroleum Specialist, USS New Orleans, Sasebo, Japan August 2015- November 2020

●Quality Surveillance Supervisor, Training and Safety Supervisor.

FAMILY DOLLAR October 2014 – March 2015

Cashier, Family Dollar, Atlanta, Ga December 2014 – March 2015

●Utilized communication skills to resolve customer concerns and complaints in a friendly and professional manner.

Education:

National University, San Diego, CA 2024

●Construction Management Bachelor’s degree

Home Builders Institute March 2022

●Carpentry Pre-apprenticeship certification

●OSHA-10

●Green Building

●CPR certification

●AutoCAD

Awards & Recognition:

●Executive Homer Award

●365 Days Safe Homer Award

●Navy and Marine Achievement Medal

SKILLS AND CERTIFICATION

●OSHA-30

●Leadership

●Management

●Organization

●Planning

●Budgeting

Contact this candidate