Development Representative Cdl A
Resume:
Eva Darling
Sales Development Representative
Conyers, GA
www.linkedin.com/in/eva-da
rling-1950
**********@*****.***
EXPERIENCE
Volume Transportation, Conyers, GA— CDL A Driver
December 2014- August 2021
● Outperformed industry average by executing over 20,000 on-time delivered loads to 48 states, breaking all company records and contributing to increased revenue
● Mitigated liability by establishing strict safety and compliance protocols, achieving 100% audit success and zero asset damage loss
● Championed exceptional customer care, resulting in effective conflict resolution, and increased return and referral business
● Developed vital vendor relationships, providing a robust pipeline of new prospects and customers
Natural Wellness Center, Jackson, MS— Office Manager/ Chiropractic Assistant
December 2012 - December 2014
● Facilitated decompression therapy for 20+ clients daily and performed 2,000 hours of hands-on service, providing exceptional and compassionate care
● Created training manuals and X-ray protocols for the facility, developing consistent and thorough processes to improve client experience
● Organized and updated medical files and coded insurance policies for BC/BS and other major insurance companies, resulting in efficient processing of claims and decrease in exceptions
TruGreen Lawn Services, Memphis, TN- Outbound Rep
June 2006- January 2009
● Conducted more than 2,000 outbound calls, generating new business revenue through 300 successful cold calls
● Overcame objections through active listening, addressing concerns, and providing tailored solutions to customers
● Processed accounts receivable invoices and scheduled appointments for service, maintaining excellent customer relationships with prompt and accurate responses
● Outperformed team in making quota bonuses twice for Months of May and August 2007
EDUCATION
Flockjay, Conyers, GA — Tech Fellow
August 2021- October 2021
● 300+ hours of lead qualification, outbound prospecting, customer research, and industry mapping
● Mastered techniques in multi-channel outreach, leaving effective voicemails, crafting persuasive email cadences, objection handling, time management, discovery calls, and BANT
Jackson State Community Jackson, TN— CNA Certificate August 2009 - June 2010
SOFTWARE
Salesforce
Salesloft
Zoom
Loom
Google Suite
Slack
Airtable
Notion
LinkedIn Sales Navigator
Solution Selling
Lead Generation
Discovery
BANT
AWARDS &
CERTIFICATIONS
Certificate of Merit,
2008
Certified Chiropractic
Assistant
Certified Nursing
Assistant
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