Eva Darling

Sales Development Representative

Conyers, GA

470-***-****

www.linkedin.com/in/eva-da

rling-1950

ad3h3d@r.postjobfree.com

EXPERIENCE

Volume Transportation, Conyers, GA— CDL A Driver

December 2014- August 2021

● Outperformed industry average by executing over 20,000 on-time delivered loads to 48 states, breaking all company records and contributing to increased revenue

● Mitigated liability by establishing strict safety and compliance protocols, achieving 100% audit success and zero asset damage loss

● Championed exceptional customer care, resulting in effective conflict resolution, and increased return and referral business

● Developed vital vendor relationships, providing a robust pipeline of new prospects and customers

Natural Wellness Center, Jackson, MS— Office Manager/ Chiropractic Assistant

December 2012 - December 2014

● Facilitated decompression therapy for 20+ clients daily and performed 2,000 hours of hands-on service, providing exceptional and compassionate care

● Created training manuals and X-ray protocols for the facility, developing consistent and thorough processes to improve client experience

● Organized and updated medical files and coded insurance policies for BC/BS and other major insurance companies, resulting in efficient processing of claims and decrease in exceptions

TruGreen Lawn Services, Memphis, TN- Outbound Rep

June 2006- January 2009

● Conducted more than 2,000 outbound calls, generating new business revenue through 300 successful cold calls

● Overcame objections through active listening, addressing concerns, and providing tailored solutions to customers

● Processed accounts receivable invoices and scheduled appointments for service, maintaining excellent customer relationships with prompt and accurate responses

● Outperformed team in making quota bonuses twice for Months of May and August 2007

EDUCATION

Flockjay, Conyers, GA — Tech Fellow

August 2021- October 2021

● 300+ hours of lead qualification, outbound prospecting, customer research, and industry mapping

● Mastered techniques in multi-channel outreach, leaving effective voicemails, crafting persuasive email cadences, objection handling, time management, discovery calls, and BANT

Jackson State Community Jackson, TN— CNA Certificate August 2009 - June 2010

SOFTWARE

Salesforce

Salesloft

Zoom

Loom

Google Suite

Slack

Airtable

Notion

LinkedIn Sales Navigator

Solution Selling

Lead Generation

Discovery

BANT

AWARDS &

CERTIFICATIONS

Certificate of Merit,

2008

Certified Chiropractic

Assistant

Certified Nursing

Assistant

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