Level 1 Guest Services
Resume:
Damien Cardwell
HVAC Apprentice
Contact
Houston, TX 77096
******.********@*****.***
Professional Summary
Highly organized and dedicated professional with a proven track record in facilitating seamless operations for executives and clients. Adept at managing diverse responsibilities, from scheduling and coordinating meetings to providing exceptional guest services. Demonstrated success in the hospitality industry and a strong commitment to ensuring optimal customer satisfaction. Eager to leverage a unique skill set to contribute effectively to a dynamic work environment
Education
Houston Community College
Houston, TX
Level 1 & 2 HVAC Certification
GPA 4.0
Certifications
OSHA
EPA
Level 1 HVAC
Level 2 HVAC
Experience
March 2022 – present
Hospitality Associate • Forrest Solutions
Responsibilities: Coordinate and schedule meetings for partners in PwC, ensuring all logistical requirements are met. Arrange travel accommodations and manage associated logistics for executives. Provide visible support to guests, visitors, and PwC Executives during their interactions with the company. Oversee technology setup, room arrangements, and other meeting needs to guarantee a smooth and efficient process
October 2020 – February 2022
Valet/Shuttle Driver • The Aspen Wood Company – The Village of River Oaks
Responsibilities: Safely and efficiently operated valet and shuttle services, ensuring a positive experience for customers. Maintained a high level of professionalism and courtesy in all interactions with clients. Demonstrated strong organizational skills in managing parking and shuttle logistics. May 2013– March 2020
Bellman/Doorman • The Omni Homestead Resort
Responsibilities: Provided exceptional guest services, including greeting guests, handling luggage, and helping as needed. Acted as a key point of contact for guests, contributing to an overall positive experience. Collaborated with the hospitality team to ensure smooth day-to-day operations. References
Available upon request.
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