Customer Service Entry Level
Resume:
Manisha Chand
**************@*****.***
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work, and positive attitude. Comfortable standing for long periods of time. Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Pallet Jacks, picking and packing, shipment palletization and trainer. Ordering supplies and receiving.
Warehouse operations, inventory management, order entry, cycle counting and damaged product reports, problem solving, quality assessment and decision making.
Basic mathematics, cleaning and organization, cash handling/management, cash register, banking, customer service, health, and safety regulations. Work with minimal or no supervision.
Creating orders in system, releasing orders and printing. Sorting and labeling.
Microsoft proficient, typing, clerical experience, troubleshooting, employment interviews.
Experience
Cardinal Health April 2019 – September 2022
Warehouse Operations Lead Associate
Data entry – product information, measurements, and description. Creating reports for areas in charge including incident report, injury, and employee statements
Applies extensive knowledge and company policies to complete a wide range of assignments.
Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility.
Takes the lead in effectively applying new processes and skills in accomplishing assignments.
May provide technical guidance and training to others.
Maintains appropriate licenses, training, and certifications.
Works on complex problems that require independent action and a high degree of initiative to resolve issues.
Makes recommendation for new or revised processes and has a role on the implementation.
Adheres to all quality guidelines.
Provides guidance to less experienced team members.
Have team lead responsibilities but not formally supervise.
Preserved safe work environment by maintaining clean workstations and picking area.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Recognized defective material and reported issues to management.
Follow customer instructions about placement of items and special considerations for handling.
Carl’s Jr May 2011 – April 2019
Assistant manager
Customer service, cashier, banking, deposits, food count, guest complaints, completing end of day paperwork, submitting reports to General Manager with employee profiles and payrolls. The person in charge when on duty, team player qualities. Employment interviews assessment
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Create schedules, organize workflows, and shift coverage to meet expected business demands.
Maintain inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Initiated inventory control measures to manage and replenish stock, maintain cost levels, and meet customer demand.
implemented training processes for newly hired employees and shift leads and production associates.
Assist in store opening by setting up office space, computers, cash registers and setting up frontline for business. Worked closing shift as well.
Worked closely with store manager to maintain day-to-day operations.
Peninsula International - Suva, FJ December 2010 – March 2011
Front desk associate
Hotel Front desk operations, communication, administration works, handling company inquiries, answering phone calls. Overall team performance reports, troubleshooting.
Education
D. A. V College January 2007- November 2010
High school diploma
Suva, Fiji
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