ANOOP KAUR

Certified SAFe * Scrum Master

Certified Scrum Product Owner

Project Manager

PROFILE

Results-oriented Business and IT professional with 10+ years of experience in Agile Practices. Excellent reputation for managing timelines of projects and their interdependencies, resolving problems and continuous operational improvements.

Demonstrated ability to envision, document and clearly communicate end to end solutions for business constraints and limitations. A team player who is known for her excellent verbal and written communication skills.

EDUCATION

Certified SAFe 5 Scrum Master - 2020

Certified Scrum Product Owner - 2020

Stratford University, Falls Church – Virginia

MS-IS 2013 to 2015

Achiever of Magna cum Laude

Symbiosis Institute of International Business Management - India

MBA 2005 to 2007, All India 7th Rank

M.M.Modi College – India

BBA Information Technology and Business Management. Highest aggregate in the batch

KEY ACHIEVEMENTS

Spearheaded the data migration project and development of analytics dashboard to showcase migration status for the consumption of Leadership team by using Tableau resulting in an enhanced user experience.

Orchestrated the implementation of a mobile onboarding application, enhancing the new hire experience and reducing onboarding time by 25%.

SKILLS

Project Management

Agile Methodologies (Scrum, Kanban)

Software Development Lifecycle (SDLC)

Conflict Resolution & Team Empowerment

Backlog Management & Prioritization

Team Facilitation & Leadership

Interdepartmental Co-ordination

Communication & Presentation Skills

Project Documentation

De-bottlenecking

ENVIRONMENT

MS project, MS office Tools (Word, Excel, PowerPoint, and Visio), Jira, Jira Align, PeopleSoft, Agile Framework, Project Management Tool: VSTS. User Story planning: PlanIt Poker. .Net backend, AWS Cloud, Devops.

CONTACT

PHONE:

+1-973-***-****

EMAIL:

ad3gsu@r.postjobfree.com

Location:

Franklin, TN

WORK EXPERIENCE

Cognizant (TIAA – CREF) – Charllotte, NC July 2021 – Current

Sr. Scrum Master

Scrum Master for two 10 members teams working on data migration and legacy application upkeeping while implementing Agile methodologies and Scrum ceremonies to facilitate on-time delivery

Participated in many 3 day PI planning events while leading two teams in the same ART

Creating cadence built in preparation for PI planning. It consisted of ceremonial sessions of Design and Analysis, Feature Breakdown, Poker Planning and Freezing Down on final draft pf PI planning.

Conducted Scrum Daily stand-ups, Product backlog, Sprint planning, Sprint review and retrospectives giving importance to the high priority issues. Simultaneously, coaching teams on Agile concepts

Tracked team progress by creating sprint burndown charts and release burndown charts. Capable of deriving many different types of analysis Jira reports to facilitate higher management in understanding

Worked with other scrum masters and RTE in identifying cross dependencies during Scrum of Scrums.

Active involvement in Software Development Life Cycle (SDLC) - analysis, design, develop, build, testing

Identify gaps in requirements and make suggestions to Business Analyst and Product owner. Interacted with business analysts to study the requirements and design interfaces for the various use cases.

Executed various forms of testing such as UAT, Smoke Testing, Functionality and Regression Testing

Ensured test cases are aligned to the requirements and have a detailed coverage of the Acceptance Criteria and DOD for each User Story

Create training and knowledge transfer documentation and Improve testing practices to reduce defects which can be mitigated by discussions in the Core Team Meetings or Defect Review Meetings

Work with the Development and Product team to refine user stories and tackling story interdependencies

Execute all phases of testing and ensure quality of product is per stakeholders’ specifications in preparation for monthly rapid releases/ yearly major releases etc

Develop, document, and maintain test plans, test cases, and other testing artifacts and follow through Fall-Back plans in case of failed production environment pushover

BMI, Nashville, Tennessee Jan 2020 – May 2021

Scrum Master

Designed and executed comprehensive strategies for migrating on-premises data systems to cloud-based solutions, ensuring minimal disruption and data integrity

Conducted thorough risk assessments, identified potential bottlenecks, and devised contingency plans to mitigate migration challenges effectively

Collaborated with technical teams to perform data mapping, validation, and optimization for efficient cloud storage and retrieval.

Conducted Scrum Daily stand-ups, Product backlog, Sprint planning, Sprint review and retrospectives giving importance to the high priority issues

Facilitated daily stand-up meetings, sprint planning, sprint reviews, and retrospectives to improve team collaboration and transparency

Managed project risks and impediments, proactively resolving issues that could hinder progress.

Tracked project metrics and reported progress to stakeholders, ensuring full visibility into the project's status.

Implemented Agile best practices and coached team members to improve their understanding and adoption of Agile principles.

Contributed to the development of a culture of continuous improvement within the organization.

Collaborated with the development team to implement automated testing and continuous integration, resulting in faster and more reliable deployments.

Coached team members in the use of Agile tools, such as JIRA, to enhance project tracking and reporting.

Capital One Bank, Sterling, VA Nov 2017 –Dec 2019

Scrum Mater

Facilitating daily scrum meetings, enforcing timeboxes and responding to the impediments, tracking baseline, sprint planning, Daily Stand up, Sprint Review and Sprint Retrospective Meetings

Responsible to remove impediments as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task. Played a role of Business analyst and designed use case diagrams to present a better view of the system and enable the technical team to identify the key processes. Effectively played the role of Scrum Master in gathering requirements for HR application for enhancement of features for pay cycle processing through PeopleSoft application

Facilitated story writing sessions to write good user stories, assisted Product owner in prioritizing the backlog based on business value. Placed substantial efforts on team member role training, time-boxing, and providing strong metric for all the members of the team.

Ensured and kept track of various user stories, Bugs and tasks using Rally.

Facilitated various scrum ceremonies such as backlog grooming, sprint planning, sprint review, sprint retrospective and daily stand-up meeting.

Took the responsibility of keeping the project manager updated with the help of various reports such as sprint burndown, sprint burnup and impediment chart.

Organized and facilitated overall releases and sprint planning including stand ups, review meetings and retrospective techniques.

Turner Broadcasting System In., Atlanta, GA Feb 2015 - Oct 2017

Business Analyst / Scrum Master

Multi-tasked as a Business Analyst and QA; participating in meetings, and requirements gathering

Demoed new features in front of stakeholders and presented completed features as well discussed upcoming sprint outlook

Wrote User Stories with detailed Acceptance Criteria in Gherkin

Performed UAT Testing for Story acceptance

Participated in ceremonies such as workshops, design reviews, retrospective meetings, Sprint planning and demo

Created and maintained QA training documents and organized training sessions for QA teams

Introduced software QA testing practices and importance of QA to teams on other projects

Coordinated QA activities and projects while diligently working with a cross-functional team, BA and product owner

Worked closely with UI/UX to improve quality and functionality of project features

Owned overall quality of each project by playing an active role in each phase of SDLC

Efficiently designed, developed, created, and executed test cases across multiple platforms and browsers

Demoed new features in front of stakeholders

Executed automation test scripts and monitored Automation testing progress

Generated reports on Automation progress

Involved in Hiring process

IREO Pvt. Ltd., India Nov 2009 - Dec 2012

Project Manager/Scrum Master

Managed multi-million residential project launches and inaugural campaigns across business network. Achieved a record $7MM sales for a Start-up Residential Project in its first month of launch

Led Business Development/Enhancement drives in international markets like Singapore, Malaysia, Thailand, Dubai and Bahrain; developed and executed strategy to capture untapped markets by identifying and inducing “Key Channel Partners” initiatives across international boundaries

Conducted business blueprinting workshops. Gathered business requirements and prepared As-Is/To-Be process documents and updated business process templates such as BPML (business process master list), BPPs (business process procedures), BRD (business requirement documents)

Conducted exploration of various markets within India in the direction of the company's vision of catering to the demands from NRI's, Affluent Indians and Corporates

Led client service, policy and process improvement initiatives to improve customer interaction and efficiency; recommended policy changes resulting in improved sales and client retention

Collaborated with finance team to determine financial & Operational impact and implications of various project implementation options and recommended the best course for project delivery

Negotiate contracts with business partners (national and international) to manage products and develop distribution strategies. Also, Creating and sustaining a dynamic environment to foster development opportunities and extracting high performance among team members

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