Post Job Free

Resume

Sign in

Project Management Help Desk

Location:
Mars Hill, NC
Posted:
February 07, 2024

Contact this candidate

Resume:

Edward A Giusto

*** ******** ****

Mars Hill, NC 28754

Phone: 828-***-****

Email: ad3gqg@r.postjobfree.com

Summary

Seasoned technician coupled with depth of RFP and project management. Skills/Strengths

Grants/Proposals writer

PC/Mac networking in peer-to-peer or server (cloud) environment. Hiring and oversight of technical experts for engineering projects & office support staff Direct customer support/training- HELP desk design and implementation Financial budgeting and presentation, forecasting and analysis Expert level MS Office, MS Project, Quickbooks (desktop or online) Public speaking, interviews, presentations.

Project Management

Volunteer management

Editing, copy writing for news stories, blogs, ad copy, Effective written communicator

Recent Employment History

Signature Solicitor

10/15/23 – 12/10/23 Advanced Micro Targeting Riverside, CA Collected signatures from registered voters for ballot initiative for 2024 campaign. Professional Tax Preparer

12/15/2022 – 4/18/2023 Jackson-Hewitt Asheville, NC Prepared taxes for individuals, small businesses, LLC & 1120s Corps. Seasonal work. Sales Associate

11/21/21 – current (various sites) - ATN Staffing Atlanta, GA Program assistance, brand ambassador, sales assistance, customer relations for various companies at different venues, on call basis staffing. Twelve programs to date. Customer management (remote)

02/22/2021 -8/6/21 - Epsilon, Inc. Weaverville, NC Initial customer registration for services, case management, verification of documentation for FEMA-based, COVID 19 funeral expense reimbursement. IT Support (on call)

08/2019 - Current – CompuCom Fort Mill,SC

pg. 1

Tech support specialist on per project basis. Recent projects included upgrades to a retail operation at Asheville airport to Chrome books for all users and update of LAN. Conversion of all CPUS to WIN10 for Target stores in Asheville with inventory management and LAN upgrade. Insurance Agent

09/2019 - 05/2020 Amerilife Insurance Arden, NC

NC licensed agent in life, health and Medicare. Security clearance and AMT certification (Anti-Money Laundering).

Returned to workforce:09/2019

Retired

03/2015 – 08/2019

V.P. Operations/President

06/2006 – 03/2015 Radii Technologies Candler, NC

Designed and implemented Help desk for national level software product. Directed user designs and report functions as well as customer support. Secured $4M contract for services for the company with The Salvation Army. During Hurricane Katrina recovery, Project Manager for Radii Technologies' setting up XML data feeds in major US cities where Katrina Victims were dispersed. Moderator for the American Red Cross national. Installed the system and trained all end users. Hired all engineers for cloud-based product, developing new customer base, marketing. In March 2015, company was sold with its client base to a development group in Boston. System Administrator

06/2003 - 05/2006 Pee Dee Coalition Florence, SC

Wrote and administered $265K grant for HMIS (Homeless Management Information System) HUD

(Department of Housing and Urban Development) for distributed case management in a multi-county coalition of homeless service providers. Procurement for over thirty user installations including server installation and all end user training and support and provide project management services on costs, time and scheduling. Prepared all required HUD reports and invoice submissions. At grant completion, trained replacement System Administrator.

System Administrator (Information Technology Director) 01/2003 - 06/2005 Augusta Task Force for the Homeless Augusta, GA Wrote and administered $285K grant for organization of county-wide coalition of homeless service providers. Project manager responsible for procurement and setup of 26 PC workstations and robust WAN server, all training of end users on a distributed client management database system, preparation of all HUD required progress reports as well as group presentations to the Homeless Coalition and the community at large First line tech support for the software package and all HUD reporting requirements for mostly novice computer users. Grant period 2003 - 2005. Related Experience:

Fundraiser

01/2003 - 12/2003 International Volunteers in Urology Augusta, GA Grant writing/management services. Newsletter production with International partners and volunteers. Special event fundraiser ($30,000). Supervision of one office employee. pg. 2

Development/Fundraiser

10/2000 - 12/2002 Navajo Community College Crownpoint, NM Developed multi campus -wide database for college Administrators. Trained and supported all end users. Capital Campaign - help find funding for a $1.2 million facility in Crown Point, NM (Now known as Navajo Technical University). Developed proposal and secured $600,000 in funding from state of New Mexico with balance matched by Navajo (Dine ) tribal government. Director of Development

02/2000 - 01/2001 Golden Harvest Food Bank Augusta, GA Provided all fundraising oversight for a regional Food Bank with $5.5M budget. Special events, marketing materials preparations, donor relations, newsletter publication, Community Development Block Grant proposals. Annual report. Maintain donor database. Managed 2 employees. Development Officer

09/1998 - 01/2000 The Salvation Army Augusta, GA

Grant writing, newsletter production, special events production ($440,000 in cash donations), and United Way annual renewal appeals. Negotiated a Charitable Remainder Trust agreement with a high net worth individual for a total of $11.4M. Maintained all donor databases and LAN. Project Manager

07/1989 - 01/1991 Ob-Gyn Diagnostic Technologies Augusta, GA Advised and managed the development of various medical devices used in the field of Obstetrics and Gynecology. Developed communication protocols for remote monitor. Performed installation of computer networking in development office and the practice, research in medical marketing, assisting in patent applications, marketing materials design, NIH (National Institute of Health) grant production. Developed visual aid tools and software design as well as multiple instructional documents. President

03/1987 - 06/1989 Earth Tech, Inc Augusta, GA

Developed after marker auto product, a tire pressure alert system. Hired all engineering talent ( digital, RF, and Design engineers).Raised $1.2 million (mostly small donors), secured representation from Nomura Securities.

VP, Marketing

11/1979 - 06/1981 C.E.L.T. Technologies Augusta, GA CELT Technologies developed Project management software tools geared to the large construction audience. Created all package deigns, marketing materials design and production (brochures, cards, mass mailing), and ad placement. Designed and managed production of trade show booth. represented the company in trade shows in New York and Dallas. Edited all user training materials and user manuals. Successfully sold the company to an investment group. Education and Training

University of Colorado School of Music Boulder, CO Bachelor's degree Music Augusta State University Augusta, GA Bachelor's Degree English Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date pg. 3

Certificate State of North Carolina Department of

Insurance 11/2018

Anti Money Laundering Certificate IA American Life Insurance Company 11/2018 Certificate Department of Defense 03/19/2021

Cyber Awareness Challenge 2021

Certificate of Completion Defense Counterintelligence and Security Agency 03/19/2021 Unauthorized Disclosure of Classified Information and CUI Certificate of Compliance Department of Homeland Security/FEMA 03/21/2021 Completion of computer security training for Dept. of Homeland Security. Certificate of Completion Defense Counterintelligence and Security Agency 03/19/2021 OPSEC Awareness

Certificate of Completion FEMA, Federal Emergency Management Institute 03/31/2021 Diversity Awareness Course 2021

Certificate of Completion FEMA, Federal Emergency Management Institute 03/31/2021 Civil Rights and FEMA Disaster Assistance Course 2021 pg. 4

References

Kurt Angel, Systems Administrator

Swain County, NC

1491 West Deep Creek

Bryson City, NC 28713

828-***-****

Business and personal (30 years)

ad3gqg@r.postjobfree.com

Lee DeVico, Operations Director

Mountain Housing Opportunity

Arden, NC 28704

828-***-****

Business reference known for 10 year(s).

ad3gqg@r.postjobfree.com

Lynn Daniel, Executive Director

Lynn For The Animals

17 Monte Vista Rd.

Asheville, NC 28715

(8430 273-****-****

Personal/professional (9 years)

ad3gqg@r.postjobfree.com

pg. 5



Contact this candidate