Post Job Free

Resume

Sign in

Customer Support Sales Associate

Location:
Chennai, Tamil Nadu, India
Posted:
February 07, 2024

Contact this candidate

Resume:

PS. SABHARISH RAM Email:ad3gq8@r.postjobfree.com

Trichy-Tamil nadu Contact No: +91-824*******(M)

Resume_P.S Sabharish Ram_B. E (Mech)_2018_4.5 years Experienced PROFILE SUMMARY

"Results-driven professional with 4.5 years of multifaceted experience in cold calling, customer support, and US client relations. Proven track record in customer sales, operations management, team leadership, and performance optimization. Proficient in inventory management, budgeting, and cost analysis, with a talent for system handling and targeted time-managed delivery. Skilled in team development and maintaining accurate data while adhering to safety protocols and compliance standards. Adept at resolving grievances and ensuring smooth cross-functional operations. Seeking to leverage this expertise as a dynamic center sales associate to drive growth and enhance operational excellence." CAREER OBJECTIVE

"Seeking to advance professionally by applying my 4.5 years of experience in cold calling, customer support, and operations management. Committed to delivering exceptional results through team leadership, performance optimization, and process improvement. Eager to contribute my skills in inventory management, budgeting, and cost analysis to drive growth and enhance efficiency. Dedicated to maintaining a safe, compliant, and high-performing work environment for sustainable success." EMPLOYMENT SUMMARY

(TRICHY - 620001)

• Successfully prospected and cold-called potential clients, skillfully presenting product offerings and adeptly negotiating contracts to attain sales targets and drive revenue growth.

• Conducted persuasive product demonstrations and presentations to key stakeholders, eloquently conveying the product's benefits and features.

• Established and meticulously maintained a comprehensive database of prospective clients, facilitating timely follow-ups and fostering valuable relationships.

• Regularly prepared and submitted detailed sales reports, offering valuable insights and actionable recommendations to enhance sales strategies and attain overarching business objectives.

• Created a compelling and persuasive narrative that resonated with the audience, leading to a high level of engagement and interest.

BYJUS TUTION CENTER - CENTER SALES ASSOCIATE (JANUARY 2023 – JUNE 2023) PS. SABHARISH RAM Email:ad3gq8@r.postjobfree.com

Trichy-Tamil nadu Contact No: +91-824*******(M)

Resume_P.S Sabharish Ram_B. E (Mech)_2018_4.5 years Experienced MAHINDRA FIRST CHOICE - SENIOR SALES OFFICER (APRIL 2020 – OCTOBER 2022)

(TRICHY - 620001)

• Exhibited strong communication abilities to engage potential customers, effectively conveying key features and benefits to drive interest and achieve sales targets

• Utilized persuasive and influential communication skills to effectively overcome objections and close sales deals.

• Conducted market research to identify potential customers and tailor sales pitches accordingly, resulting in improved lead generation and conversion rates.

• Consistently exceeded monthly and quarterly sales targets, leading to a substantial increase in revenue

• Cultivated and maintained relationships with key clients and prospects, fostering trust and nurturing long-term partnerships.

• Conducted in-depth market research to identify new business opportunities and formulate strategic sales plans.

• Collaborated seamlessly with cross-functional teams to customize solutions that precisely met clients' individual needs and requirements.

• Orchestrated and conducted successful sales presentations, negotiations, and product demonstrations, resulting in high closure rates.

• Provided training and mentorship to junior sales team members, elevating their sales skills and overall team performance.

• Developed and executed highly effective sales strategies, consistently surpassing sales goals within the automotive industry.

• Established a robust pipeline of prospects through targeted lead generation and proactive networking efforts

• Conducted thorough market analysis and competitor research to stay abreast of market trends and capitalize on growth opportunities.

• Expertly demonstrated vehicles to potential customers, delivering comprehensive information on features, specifications, and pricing.

• Negotiated and finalized sales agreements with terms favorable to both the organization and the client, ensuring mutually beneficial outcomes

PS. SABHARISH RAM Email:ad3gq8@r.postjobfree.com

Trichy-Tamil nadu Contact No: +91-824*******(M)

Resume_P.S Sabharish Ram_B. E (Mech)_2018_4.5 years Experienced OMEGA HEALTH CARE - ASSOCIATE REF (TRICHY - 620001) (SEPTEMBER 2018 – FEBRUARY 2020)

• A seasoned professional with a proven ability to enhance US client consultations through continuous interaction and needs assessment. Proficient in maintaining and optimizing various operational processes to meet client requirements. Skilled in handling US client escalations and delivering exceptional service by attentively addressing concerns and providing informative responses.

• Experienced in managing a high volume of inbound calls, averaging over 40 calls per day, ensuring efficient communication with clients. Recognized for facilitating knowledge transfer to new team members, enabling them to effectively utilize the 'VOHRA' application for customer data management.

• Expertise in financial operations, including daily accounts receivable transactions, customer account reconciliation, and accurate and timely billing and collections. Collaborative problem solver, actively engaging with billing teams to identify discrepancies, rectify billing errors, and expedite payment issue resolution, resulting in improved cash flow.

• Proficient in maintaining meticulous records of payments received and outstanding balances, while producing comprehensive financial reports and statements for management review.

• Successfully managed operations, including the handling of client rejections and escalations, showcasing adept problem-solving abilities and maintaining customer satisfaction.

• Provided top-notch customer support with a focus on handling bill claims, ensuring clients' financial concerns were addressed with accuracy and efficiency.

• Proficiently managed high-level escalations, showcasing strong decision-making and conflict resolution skills to resolve complex issues.

• Facilitated efficient information transfer to all team members, contributing to a well-informed and collaborative work environment.

• Implemented quality-controlled escalations to address problems effectively and enhance customer service, resulting in improved client satisfaction.

• Drove process improvement initiatives by optimizing performance based on clients' needs, contributing to increased operational efficiency and client satisfaction. PS. SABHARISH RAM Email:ad3gq8@r.postjobfree.com

Trichy-Tamil nadu Contact No: +91-824*******(M)

Resume_P.S Sabharish Ram_B. E (Mech)_2018_4.5 years Experienced EDUCATION DETAILS

B. E - Mechanical Engineering

Sudharsan Engineering College, Anna University, Pudukkottai From 2014-2018, Passed with 62%

HIGHER SECONDARY

Bharath Matriculation School, Pudukkottai

Year of Passing 2014, with 71%

SSLC

Bharath Matriculation School, Pudukkottai

Year of Passing 2012, with 75%

PERSONAL TRAITS

• Outstanding Presentation Skills: Demonstrated excellence in delivering paper presentations, winning top honors at both state and national levels, showcasing exceptional communication and presentation abilities.

• Strong Technical Aptitude: Proven expertise in the field of technology and symposium participation, earning recognition and awards for technical contributions.

• Competitive Spirit: A drive for excellence and a competitive edge that led to achieving 1st place at the state level and 3rd place at the national level, highlighting a strong determination to excel.

• Dedication and Commitment: The commitment to academic and professional pursuits, reflected in the substantial effort and preparation invested in achieving success in technical symposiums.

• High-Volume Cold Calling: Demonstrated ability to perform over 40-50 cold calls daily, showcasing persistence and dedication in reaching prospective clients.

• Strategic Market Analysis: Proficient in conducting thorough market analysis to identify trends and opportunities, providing a foundation for effective sales strategies.

• Effective Relationship Building: Adept at fostering and nurturing valuable relationships with clients and prospects, building trust and long-term partnerships.

• Strategic Sales Planning: Skilled in developing and executing sales strategies that drive client acquisition and revenue growth.

PS. SABHARISH RAM Email:ad3gq8@r.postjobfree.com

Trichy-Tamil nadu Contact No: +91-824*******(M)

Resume_P.S Sabharish Ram_B. E (Mech)_2018_4.5 years Experienced

• Client-Centric Approach: Committed to client satisfaction through personalized communication, presentation, and product offerings.

• CRM Proficiency: Experienced in utilizing CRM tools, such as Salesforce, for streamlined customer relationship management.

• Negotiation Expertise: Strong negotiation skills that result in favorable terms and mutually beneficial agreements.

• Time Management: Exceptional time management abilities, ensuring efficient allocation of time and resources for optimal productivity.

• Direct Client Engagement: Comfortable with direct client meetings and product pitches, creating meaningful connections and delivering persuasive presentations.

• Goal-Oriented: Driven by clear goals and targets, consistently working toward achieving and exceeding them.

EXTRA CURICULAR ACTIVITIES

• Participated in sports competitions, demonstrating teamwork, discipline, and sportsmanship.

• Volunteered for community service initiatives, contributing time and effort to serve people.

• Contributed articles to the college magazine or other publications, showcasing writing and communication abilities.

• Demonstrated active participation in college cultural events, actively engaging in various performances and taking on responsibilities as an event organizer. PERSONAL DETAILS

• Date of birth : 16-12-1996

• Gender : Male

• Linguistic Proficiency : English & Tamil

• Nationality : Indian

• Marital Status : Single

Yours Sincerely

(PS.SABHARISH RAM)



Contact this candidate