Risk Management Customer Service

FRANKLYN

EMMANUEL

CONTACT SUMMARY

Franklynemmanuel89@gmail Highly-motivated employee with desire to take on new challenges. Strong

peo worth ethic, adaptability and exceptional interpersonal skills. Adept at working

267-***-**** effectively unsupervised and quickly mastering new skills.

Brooklyn, NY 11212

SKILLS

E D U CATI oO N A N D * Multi-tasking ability «Excellent time management skills

TRA I N 1 N G Financial analysis and planning *Client relationship management

Expert in risk management * Basic mathematical aptitude

05/2012 * Strong interpersonal skills * QuickBooks experience

Master of Accountancy - * Regulatory compliance * Financial administration

Accounts

Macquarie University

United Kingdom

EXPERIENCE

Branch Administrator

CERTIFICATIONS Canon Business Solutions New York, NY

04/2023 - Current * Built strong rapport with new and existing clients to

+ Computer Science

better serve financial needs and promote branch loyalty.

«Planned work schedules to maintain adequate staffing

levels.

«Boosted customer base, acquiring new customers and

identifying needs to deliver relevant products.

* Disciplined employees to encourage compliance with

company policies and procedures.

* Established and built customer relationships through

targeted outreach and initiatives.

«Increased efficiency and drove branch revenue by

optimizing daily operations.

Claims Associate

Innovative Business Management New York, NY

01/2022 - 02/2023 * Determined liability, compensability and benefits due on

each claim.

* Tracked and reported on patterns of claims and repeat

offenders to help eliminate system abuse.

«Monitored reports to identify claims issues and worked

with adjusters to resolve problems.

* Provided quality customer service to assigned, insured

Loader and Unloader

Ampro Sports Philadelphia, NY

04/2021 - 04/2022 «Unloaded materials by hand or with equipment to help

team meet work demands.

«Unloaded products from incoming transports.

«Scanned, pushed and loaded items on conveyor line for

loading into trailers.

* Communicated load, product or pallet issues to

supervisor.

*Kept loading dock clear and free of debris, minimizing

accidents and injuries.

«Packaged, crated and loaded items safely for transport.

COMPUTER SCIENCE

*To rebuild And Verifying computer errors.

Contact this candidate