OBJECTIVE

Experienced and detail-oriented QA Professional for over 10 years in quality management, process improvement and business operations leading QA team. I take pride in my efficiency, commitment to excellence in contribution to add value in a fast-paced environment by utilizing proven software testing skills and abilities with diversified experience in quality analysis to ensure the company’s sustained growth and continued success.

SUMMARY

Extensive experience in software quality analysis on large, diversified projects, including manual/automation test case execution, defect tracking, test plan/test case creation/test strategy preparation with management, and requirements analysis.

Well versed with usage of lean methodologies, standardized test case design/execution matrices and other test efficiency measures to track productivity improvements.

Excellence in domain such as E-commerce/Retail, Shopify, Mobile App POS, Pulse, Softeon, RMS, SIM, RPM, ReSA, web application for B2C and B2B platforms

Leading QA team through successful test execution with emphasis on working closely with the development team in an agile environment.

Experience in System and Integration testing for POS applications and Web based E-comm

Experienced in the creation of traceability matrix and the development and maintenance of test specifications, test cases, test scripts and test data.

Extensive knowledge of SDLC and STLC methodologies.

Experienced in QC, JIRA, Asana, TFS Performance testing, Stress testing, and Load testing.

Performed Back End Testing by executing SQL queries.

Effective Time Management Skills and consistent ability to meet client deadlines.

Extensive Cross browser testing

TECHNICAL SKILLS

Testing Tools

ALM, Asana, Smartsheets JIRA, TFS, Ghost Inspector, Zeenyx, Silk, QC

Bug Reporting Tools

QC, JIRA, Pivotal, Work Front, TFS, Asana

Operating System

Windows 7/XP/2000, Unix, iOS,

Requirement Mgmt. Tools

Quality Center, JIRA, TFS, Pivotal Tracker, Workfront,

Web Technologies

HTML

Databases

SQL Server, MS Access, DB2

RELEVANT EXPERIENCE

Alex and Ani, Cranston RI Jan2014-Present

QA (Lead)

Alex and Ani is pioneering its own definition of corporate consciousness with sustainable initiatives and the creation of high quality and thoughtfully manufactured jewelry company.

Projects: Shopify, Stord, Magento, Akamai, Replatform. Softeon, Nexternal Sage, Automation, Engraving, Virtual Bartender, Yotpo- Loyalty Rewards and Ratings, Search spring. Mobile App, E-commerce, Loop, Viopsys POS System.

Responsibilities:

QA effort for testing of enhancements and bug fixes of E-Commerce Platform www.alexandani.com and extensive Mobile App testing.

Leading projects independently.

QA test effort and delivery of the cloud based point of sale system (desktop and mobile versions) fully integrated with key business functions including Finance, Merchandising Control and reporting.

Ghost Inspector to execute Automation for regression testing.

End to end integration testing for the Enterprise Service Bus platform that integrates the cloud-based point of sale system with the WMS, sales, purchase orders, and 3rd party digital marketing systems.

E-commerce web application integration and enhancement with Magneto, Shopify and upgrading functionality. Akamai and International web testing.

Testing WMS-Softeon.B2B, B2C, Pulse,RTLog. End to End and Regression Testing, UI & Compatibility Testing

Oracle Integration - POS, RMS, SIM, RPM, ReSA.

Cross browser testing for e-commerce/Promo testing. Pre and Postproduction support during all releases/Security testing, NetSuite.

Environment:

SQA Testing & Methodologies, Oracle, DB2Scripting,SQL, Excel/VBA macro scripting/JIRA, Warehouse Management System, Asana, Yotpo, VIOPSYS, Pivotal Tracker, TFS,JIRA, Ghost Inspector, Ecommerce, WMS, OMS, RMS, Web Testing, APICA, Sage, Softeon, BI Publisher, cross browser testing, Hockey-Mobile App, Nexternal,B2B,Pulse, Shopify App and desktop.

TJX Westborough, MA June 12- Dec 2013

QA Analyst

The TJX Companies is the largest international apparel and home fashions off price department store chain in the United States. My project was in EQA compliance team. TJX companies has stores across North America-USA and Canada, Europe- UK, Ireland, Poland and Germany

Projects -MS/Dot Net/OOB Patches and PWD rotation, Lab Building, Discover Signature Capture Threshold

Error Testing: Task Scheduler Update, Gold Image Testing, I command Uninstallation, Thin Client installation.

Responsibilities:

Testing US, Canada, UK and European POS systems

Worked in validating DATA using SQL Queries and back end testing.Used SQL for Querying the DB2, MS SQL Server databases

work objects testing- deployed them across all divisions of TJX Companies to test the MS Patches released every month and its effect on the performance on the POS Systems.

Performing all tender type transactions in North American and European POS Systems. Have an analytical and has good understanding and designing business workflows resolve and improve the needs of the business requirements.

Used QC, Silk and Zeenyx for test plan creation, Report writing.

Monitored adherence to quality standards in development, testing and business processes and able to produce quantifiable metrics to measure success. Used Zeenyx Ascential for test creation.

Experience in coordinating with onsite-offshore team.

Environment: Manual Testing, POS, SQL, MKS, RTS, Service Center, RMS, MS SQL Server, Pathfinder2.3, Silk Tests and Zeenyx Ascential, Thin Client, Windows 2000 and 2008 Environments.

Math Works, Framingham MA Dec11 – May 12

QA Analyst

Math Works is the leading developer of mathematical computing software. Engineers and scientists worldwide rely on its products to accelerate the pace of discovery, innovation, and development.

Responsibilities:

Worked closely with QA Manager and BA to prepare BRD to create Test Approach/Strategy documents.

Manually tested the Web application to ensure the flow of the application functionality.

Developed and modified SQL queries and stored procedures with cursors and functions to create & load test data TOAD.

Created test plans, conditions, scripts, and test data; performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.

Resolved program Compile Errors, defects and Environmental issues.

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Environment: RUP, Quality Center, Windows NT, Business Objects.

University of Massachusetts, Dartmouth MA June11 – Dec 11

Quality Analyst

The Project was related to migration of their LMS (Learning Mgmt. System) content to SABA (E-learning Platform). It involved data migration related to existing courses, curricula, completion certificates, goals, achievements From Legacy system to SABA. Worked on various modules of SABA such as e-learning, performance management, talent management, profile maintenance.

Responsibilities:

Fine tune specific processes to meet the needs of individual projects while adhering to Enterprise Quality objectives.

Manage the integration tests, SIT, UAT, regression test executions with the testers and provide management reporting on the test results from the QC.

Education

Masters in Technology Management, CT USA

University of Bridgeport. Bridgeport, CT Aug 2007-May 2010

Bachelors in Mechanical Engineering, Nepal

Institute Of Engineering, Pulchowk Campus Aug 2002- Feb 2007

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