Experience

Advanced Association Management TX, Dallas

Administrative Assistant 07/2023 - Present

Planned and coordinated company events and teamwork activities. Produced reports, presentations, flyers, spreadsheets, graphs, charts, diagrams and illustrations Performed mailing, copying, faxing, filing and scanning. Improved information management with enhanced data entry and tracking processes Recorded, stored and analyzed information using accounting software. Helped homeowners with individual needs, offering information and assistance with issues. Organized and updated file systems, keeping records easily retrievable. In Your Face Apparel TX, Carrollton

Sales Support Specialist 04/2023 - 07/2023

Managed customer accounts, responding to inquiries and resolving customer service issues. Performed effectively in self-directed work environment, managing day-to-day operations and decisions. Conducted research to assist with routine tasks and special projects. Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.

Trained managers, associates and service representatives on sales transaction processes. Improved back-end sales processes through successful coordination with sellers, sales management and operations traffic teams. Improved sales process by delivering feedback to management. Plato's Closet TX, Carrollton

Key Holder/Sales Lead 02/2023 - 06/2023

Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Improved customer service by projecting friendly and knowledgeable attitude. Organized stock room and checked inventory for accurate labeling, logical placement and neat arrangement. Resolved escalated customer service issues or concerns. Trained and mentored employees to improve sales and customer service skills. Directed team members in regular cleaning to maintain optimal store appearance. In Your Face Apparel TX, Carrollton

Inventory Analyst 01/2022 - 12/2022

Utilized data analytics to identify and resolve supply chain issues and improve overall performance. Resolved shortages and damages with excellent documentation and vendor relations. Provided analytical support for projects, new business opportunities and proposals. Identified underperforming operational processes and recommended changes to improve performance. Checked goods received against purchase orders or invoices. Examined shipping contents against manifests to detect discrepancies. Managed supply levels to keep adequate inventory in stock while avoiding overstock or obsolete inventory. In Your Face Apparel TX, Carrollton

Fulfillment Specialist 05/2019 - 12/2021

Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.

Conducted regular cycle counts to reconcile inventory levels and determine accuracy. Aided manager in developing and implementing new processes and procedures to improve fulfillment process. Communicated with other departments to facilitate fulfillment activities and address issues. Reported product discrepancies and quality issues to management. Skills

Time management, Customer service, Microsoft office, Office experience, Administrative experience, Data entry, Computer literacy, org

Evan Rich

Carrollton, TX 469-***-****

ad3gms@r.postjobfree.com

Education

Dallas College Farmers Branch, TX

Data Science 05/2025