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Entry Level Customer Service

Location:
Cleveland, OH
Salary:
20
Posted:
February 07, 2024

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Resume:

Woodmere, OH *****

216-***-****

ad3glm@r.postjobfree.com

Kevin M

Objective

Seeking an entry-level position to begin my career in a high-level professional environment. To secure employment with a reputable company where I can utilize my skills.

SKILLS

· Excellent customer service & Verbal communication

· High energy level

· Ability to work in a team

· In depth knowledge of food sanitation and safety policies

EXPERIENCE

Custom Products Corporation, Glenwillow OH -

Group Lead

January 2023- January 2024

●Lead line operator of two or more assembly lines.

●Make sure all supplies on each section of the line are constantly stocked for continuous production

●Tend to the needs of the machines if the malfunction or jam up.

●Record all data during the job and make sure the paperwork is fully completed correctly.

●Control the work environment, keep everyone busy.

UniControl, Cleveland OH — Manufacturer/Assembler

December 2022- January 2023

●Follow technical instructions, interpret engineering blueprints and technical terms.

●Inspect quality of parts and materials used in production.

●Inventory parts used in the assembling process.

●Follow procedures and directives.

●Test finished products for defects.

Wasabi, Beachwood OH — Table Busser

November 2016- May 2017

● Resetting tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.

● Swept and mopped front-of-house and back-of-house floors using various tools.

● Wiped down and cleaned chairs, booths and hair chairs.

● Assisting the bar.

Coastal Taco, Cleveland OH — Lead Busser

March 2016- October 2016

● Maintained and tracked company inventory items to prevent discrepancies and material losses.

● Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.

● Stocked cabinets or serving areas with condiments and refill condiment containers. Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.

● Cleared tables to maintain high turnover rate and minimize wait times.

● Wiped down and cleaned chairs, booths and highchairs.

● Maintained a clean and orderly appearance throughout the kitchen and dining area.

● Assisting the bar.

Firehouse Subs, Woodmere OH — Line Cook

July 2013- October 2013

●Prepped garnishes to reduce wait times during lunch and dinner rush.

●Carried pans and trays of food to and from work stations, stove and refrigerator.

●Set up workstations with needed ingredients, utensils and cooking equipment.

●Operated fryers and grills according to instructions to maintain safety and food quality.

●Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate.

Tj Maxx, Woodmere OH - Floor Associate

●Processed payments and maintained accurate drawers to meet financial targets.

●Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

●Engaged positively with each customer, providing professional and polite support for sales and service needs.

●Welcomed customers, offered to help locate items and suggested merchandise.

●Counted cash, made change and stored coupons to keep an organized and balanced cash register drawer.

EDUCATION

Orange High School, Pepper Pike, OH — High School Diploma

May 2014



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