Customer Service Engineering Intern

Kami White

Dublin, VA *****

************@*****.*** / 276-***-****

Summary

Ambitious Engineering Intern keen to contribute enthusiasm while expanding personal knowledge. Dedicated to absorbing new information and skills.

Personable and motivated Customer Service Associate with extensive experience in the pharmaceutical industry. Dedicated to maintain customer satisfaction and contribute to company success. Results-oriented and enthusiastic with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

SKILLS

● Attention to Detail

● Processing Payments

● Insurance Billing

● Ordering and Stocking

Medications

● Positive and Professional

● Strong Work Ethic

● MS Office Proficiency

● POS System Operation

● Customer Service

EXPERIENCE

Lockheed Martin, Remote - Engineering Intern

June 2022 - PRESENT

● Identified areas for improvement within existing processes or designs.

● Documented all work preformed according to company guidelines and procedures.

● Aided engineering team with project efficiency by replacing basic human assignments with task automation.

● Participated in brainstorming sessions to generate ideas for new products or services.

● Collaborated with colleagues to develop innovative solutions to challenging problems.

Galax Pharmacy, Galax, VA - Customer Service Associate June 2020 - May 2022

● Assisted customers by answering questions, locating items, or referring to pharmacist for medication information.

● Team with peers, technicians and pharmacists to prioritize and complete orders.

● Maintained drug inventory, stocking medications and monitoring supplies.

● Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

● Preformed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

● Received payment from customers and processed credit card transactions when necessary.

● Assisted in training new employees on pharmacy protocols. EDUCATION

High School Diploma

Galax High School - Galax, VA Graduated - June 2021 LinkedIn

● https://www.linkedin.com/in/kami-white-288893247?utm_source=share

&utm_campaign=share_via&utm_content=profile&utm_medium=ios_a pp

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