BLANCHE

JOHNSON

ad3gl4@r.postjobfree.com 214-***-****

PROFESSIONAL SUMMARY

Experienced Loan Processor with a 7-year background in Conventional, FHA and VA loan types. Demonstrates a keen understanding of loan processing and collaborating effectively with individuals from diverse backgrounds to finalize comprehensive loan packages. Proficient in fostering loyalty and trust between the bank and customers. Well-versed Loan Processor knowledgeable in legal statutes and established lending guidelines. Possesses excellent communication and negotiation skills, with a proven track record of successful loan and mortgage processing spanning seven years.

Core Strengths:

-Documentation for Closings -Application for Disbursement of Funds

-Interaction with Credit Bureaus -Desktop Underwriting

-Communication with Customers -Collection of Financial Data

-Verification of Employment -Preparation of Legal Documents

-Processing Credit Applications -Proficient in Microsoft Office

-Correcting Calculation Errors -Experience in Government Lending

-Accurate Data Entry -Calculation of Closing Costs

-Arranging Property Insurance -Understanding Loan Terms

-Collaboration with Mortgage Brokers -Managing Mortgage Closing Schedules

-Coordinating Property Appraisals

WORK HISTORY

Professional Recording Artist 12/2022 – Present

Self Employed

• Background vocalist/Vocal director of background vocalists for International Recording Artist, Ari Lennox

• Vocal coach to Ari Lennox

• Memorize musical selections, interprets or modifies music, apply knowledge of harmony melody, rhythm, and vocal production to individualized presentations and maintain audience interest.

• Teach voice lessons in person or via Skype and provided vocal assessments.

• Share experiences as performer, songwriter and recording artist.

• Practices singing exercises and study with vocal coaches, in order to develop their voices and skills and to rehearse for performances and auditions.

• Observes musical director for cues or directions in vocal presentation. Home Mortgage Loan Processor II (Senior) 4/2020– 12/2022 U.S. Bank - Minneapolis, MN (Work From Home)

• Conducted client interviews to discuss loan requirements and financial backgrounds, providing information on application processes.

• Verified credit histories, personal references, and employment backgrounds for each applicant.

• Communicated with attorneys, county clerks, and title companies on customers’ behalf to complete transactions.

• Ensured compliance with privacy, security requirements, and federal statutes governing all loans.

• Communicated with clients regarding their refinance status and obtained all documents required for processing their loan.

• Worked directly with underwriting management, personal bankers, and mortgage loan officers to brainstorm, discuss strategy and meet client needs.

Professional Recording Artist 06/2017 – 4/2020

Self Employed

Home Loan Processor II 10/2015 - 06/2017

Accenture Credit Services - Charlotte, NC

• Liaison between the Mortgage Loan Officer and Underwriting during the processing of refinancing Conventional, HARP and VA loans.

• Reviewed and made required appraisal and title updates to satisfy home loan approval guidelines.

• Prioritized and addressed client needs and demands in a professional manner, providing follow-up and developing cooperative relationship.

• Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.

• Communicated with clients regarding their refinance status and obtained all documents required for processing their loan through phone call and email.

• Worked directly with underwriting management, personal bankers, and mortgage loan officers to brainstorm, discuss strategy and meet client needs.

Service Modification Approver/Home Loan Processor 01/2012 – 10/2015 Wells Fargo Home Mortgage - Charlotte, NC

• Ordered and reviewed appraisals and titles as required by underwriting.

• Communicated with borrowers regarding their refinance status and obtaining all documents required for processing their loan.

• Processed loans as outlined in Wells Fargo Home Mortgage Standard Works.

• Reviewed preliminary settlement statement, inputting closing fees and reviewing Final settlement fees with the borrower.

• Participated in weekly team meetings in an effort to promote new ideas and assist with production.

• Established connection between Home Mortgage Consultant and Underwriter during the processing of refinancing Conventional and HARP loans.

• Managed a pipeline of 60+ loans.

• Jr. Underwriting for Doc-to-Decision at start of loan processing EDUCATION

Capella University (online), Minneapolis, MN 2012

Master of Science in Psychology/Minor in Counseling Florida Agricultural And Mechanical University, Tallahassee, FL 2007 Bachelor of Science in Psychology/Minor in Social Work

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