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Customer Service Representative

Location:
Lafayette, LA
Salary:
Negotiable
Posted:
February 07, 2024

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Resume:

PROFESSIONAL EXPERIENCE

AMERICAN ENTITLEMENTS – Lafayette, LA June 2022 – Present

Licensed Agent/Benefits Specialist

Medicare Advantage and Medicaid Plans, Life Insurance, Supplements, Drug Plans

Louisiana, Texas, Alabama

OLD SOUTH REALTY PROPERTY MANAGEMENT-Lafayette, LA 2021- 2022

Receptionist/Agent Trainee

Office managerial duties-answered phone, relayed messages to property managers, received payments, processed mail

Maintained web site

Prepared weekly reports for property managers

PREMIER CHEMICAL TECHNOLOGIES LLC -Lafayette, LA 2018-2021

Inside Sales Customer Service Representative

Processed Oil and Gas account orders

Assisted Accounting department with account reconciliation

Shipping and receiving of outbound and inbound chemical shipments

Prepared bill of ladings and manifest

Worked after hours as part of an on-call rotation

AMBASSADOR WINE AND SPIRITS-Lafayette, LA 2014-2018

Customer Service Representative

Act as point of sales for customers purchasing wine and other products

Assist customers with wine selections, increasing sales and customer satisfaction

Stock and monitor inventory levels to ensure products are on hand as needed

Delivered products to customers

UNIVAR USA-Carencro, LA 2014-2015

Inside Sales Customer Service Representative

Processed Oil and Gas account orders

Managed Oil and Gas accounts-performed computer order entry, accounting, purchasing

Assisted Accounting Department with account reconciliation

Worked after hours as part of an on-call rotation

EDUCATION

University of Louisiana at Lafayette-Lafayette, LA 1992-1994

Undergraduate Sociology

State of Louisiana Insurance Producer -Accident and Health Producer-Life 2022



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