Joshua Jefferson

662-***-****

email: ad3ggz@r.postjobfree.com

EDUCATION

Alcorn State University, B.S. Computer Networking and Information Technology Graduated December 2023

Edgewater High School

Graduated May 2019

SUMMARY OF QUALIFICATIONS AND SKILLS

Very responsible, dedicated, loyal, and detailed oriented. Flexible and hardworking with the ability to manage numerous responsibilities, as well as honest and serious-minded with a focus goal on producing positive end results. GoodDatabase communications and analytical skills with the ability to establish a good rapport with all levels of management. Skills:

-Good Communication Skills -Packing / Shipping -Data Entry -Proficient with all Microsoft Office

-Software as a Service (SaaS)

-Management System (DBMS)

-Computer Networking -Data Entry -

C++ -IT Management -Communication

-Attention to Detail -Troubleshooting,

-IT Infrastructure Management -Database Administration -System Administration -Network Security

-Network Administration -Job Training

-Information Technology -Windows -MYSQL

-Amazon Web Services (AWS) -Databases

-Customer Service -Linux -Database management systems WORK HISTORY

Robotics/Amazon Canton, MS 2022- Current

● Retrieve and reset drive units

● Clean drive unit cameras

● Move drive units using kindle

● Enter Robotics floor with SRBRS Vest

Servpro Jackson, MS 2021-2022

● Tear out drywall, Fire and Water restoration, mold, carpeting and flooring.

● Provide services to homeowners who have had fire or water damage to their house. Walmart/Stocker Madison, MS 2020-2021

● Work hard to ensure items are stocked from top to bottom with items customers need.

● Use pallet jack to move pallets to certain areas of the store while maintaining safe use. Warehouse Associate/Amazon Indianapolis, IN 2020–2020

● Pack boxing to be shipped to consumers

● Work on the line in a timely manner to ensure that the line does not stop

● Work with others as a team

● Loading/ unloading items

Ingram Micro/ Assembly line Indianapolis, IN 2019-2020

● Work as a team on an assembly line to complete phone packaging.

● Teamwork nonstop line to meet a certain demand each shift. Cashier/Skate Clerk, Skateland USA Indianapolis, IN 2016 – 2017

● Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

● Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

● Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

● Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Professional Organizations

-National Society of Black Engineers (NSBE)

Reference Available Upon Request

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