Customer Service Quality Control

Objective

DEBRA BECERRA

*********@****.***

Call or text: 580-***-****

Reliable student with knowledge of customer communications, active listening and a team

player. Aiming to leverage my abilities to successfully fill the vacancy on your team. Praised as

diligent, and can be relied upon to help your team achieve its goals.

Skills

e Customer service

e Schedule coordination

e Active listening

e Quality control

e Typing

e Answering phones

Education

1985-1989 Palm Desert High School Graduated 1989

Palm Desert, CA GPA: 3.5

2011-2013 Murray State College Associates (basics)

Ardmore, OK GPA: 3.5

2013-2018 East Central University Graduated 2018

Ada, OK Masters in HR

GPA: 3.5

Employment

10/23-12/23 Walmart Service Writer

05/23-10/23

11/22-05/23

06/16-04/22

Developed estimates by determining prices and charges for material,

supplies and labor.

DHS Foster Care Recruiter

worked with coworkers to complete tasks

responded quickly to meet customer’s needs and resolve issues

Whataburger Team Lead

committed to delivering excellent customer service while working in a

fast-paced environment.

Kibois CAF Assisted Living Director

worked closely with medical personnel to develop individualized plans of

care for each resident based on their needs.

References upon Request

Contact this candidate