Bailey J Mackey

ad3gdy@r.postjobfree.com 801-***-****

SUMMARY OF QUALIFICATIONS:

DATA ENTRY AND CLERICAL CAPABILITIES

TIME MANAGEMENT AND MULTI-TASKING SKILLS

CRITICAL THINKING AND PROBLEM-SOLVING

EXCELLENT COMMUNICATION SKILLS

SUPERVISORY EXPERIENCE

ATTENTION TO DETAIL

PROFESSIONAL EXPERIENCE:

Administrative Assistant/Data Entry 04/2019-07/2020

PrincePerelseon Inc.

Data Analyst Lead (Supervisory Position) 01/2018-08/2018

Banjo

Dispatch / Reservation Agent 1/2016-05/2017

All Resort Group Inc.

Customer Service Billing Representative (WFH) 01/2016-12/2016

Sykes Enterprises

Intelligence Analyst E-4 (Reserves) 11/2010-07/2013

United States Navy

DATA ENTRY AND CLERICAL CAPABILITIES:

Prepared, Compiled, and Sorted Classified and Unclassified information for computer entry. Maintained data entry requirements by following data program techniques and procedures. Processed payments while reviewing accounts for deficiencies and resolved discrepancies. Validated customer identity, and verified account data by reviewing, correcting, or deleting information. Compiled data from multiple systems when account information was incomplete. Maintained customer confidence by keeping Personally Identifiable Information confidential.

SUPERVISORY EXPERIENCE:

Recruited, Trained, and supervised staff members and delegated tasks while maintaining meticulous attention to detail and high-quality standards. Attended administrative duties as it pertained to staff members. Encouraged staff to meet goals and incentivized their achievements.

CRITICAL THINKING AND PROBLEM-SOLVING:

Worked in high-stress environments and prioritized, developed, and delivered products and analyses within a deadline. Worked through problems while developing intelligence documents and briefs, saving person-hours before conducting training events.

*Currently enrolled at NATIONAL AMERICAN UNIVERSITY pursuing an AAS in INFORMATION TECHNOLOGY

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