Services Manager Call Center
Resume:
David L Neu JR.
**** ** **** *** *********, WA 98661 _ ***********@*****.***
Professional Achievements
To obtain a position with growth potential utilizing my management, and business skills, along with other abilities developed through employment.
· Scheduling
· Computers
· Trouble shooting
· Ordering
· Inventory Control
· Stocking Inventory
Professional Experience
Hattan’s Appliance, Oregan City, OR
Parts & Services Manager
10/2021 – Present
Achievements:
Management of the parts Wearhouse
Ordering parts to fix appliances for onsite jobs
Help with onsite jobs fixed in client’s home
Shipping and receiving all items including parts
Researching parts and appliance diagnosing
Responsibilities:
Ordering and returning parts
Facilitated with training of employees in all departments
Helping with managing the parts, call center, and services department
Appliance & Refrigeration Hospital INC, Vancouver, WA
Parts & Services Manager
03/2018 – 10/2021
Achievements:
· Management of the parts Wearhouse
· Ordering parts to fix appliances for onsite jobs
· Help with onsite jobs fixed in client’s home
Responsibilities:
· Ordering and returning parts
Facilitated with training of employees in all departments
· Helping with managing the parts, call center, and services department
Eden Prairie Appliance, Eden prairie, MN
Parts & Services Manager
05/2013 – 02/2018
Achievements:
· Fix appliances that have come in
· Ordering parts to fix appliances for onsite jobs
· Help with onsite jobs fixed in client’s home
Responsibilities:
· Ordering and returning parts
· Fixing appliances for sale in clearance store
· Helping with managing the parts and services department
Holiday Station Stores, Eden Prairie, MN
Part time Assistant manager,
05/2010 - 01/2017
Achievements:
· Scheduling
· Ordering
· Receiving
Responsibilities:
· Day to day operations
· Daily paperwork (deposits, paperwork)
· Inventory, Ordering Station supplies
· Implement and direct training programs
Super America Station Stores, Minneapolis, MN
Store General Manager
05/2007 - 05/2010
Achievements:
· Scheduling
· Ordering
· Receiving
Responsibilities:
Day to day operations
Daily paperwork (deposits, paperwork)
Inventory, Ordering Station supplies
Implement and direct training programs
Education
Roosevelt High School, Minneapolis, MN
Minneapolis Technical Institute, Minneapolis, MN
1983 - 1985
Medical Institute of Minnesota, Minneapolis, MN
1989 - 1991
Graduated as stylist/business
Graduated as Veterinary Technician
References
References are available upon request.
Contact this candidate