Customer Service Rep
Resume:
Christy Dunavan
Customer Service Rep
Burley, ID 83318
************@*****.***
I have been in the Customer Service field for over 20yrs. I have worked with outgoing call centers as well as incoming call centers. I can type 40+wpm. I have worked with many different software programs. I have excellent phone skillks. Quick learner, excellent problem solving skills.
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Unit 54 - Burley, ID
February 2020 to Present
Survey Interviewer
Consumer Research
May 2019 to February 2020
Performed surveys for various companies
Customer Service Associate
Clearwater Research - Boise, ID
October 2015 to February 2019
Gathered research for the CDC and entered into a program with spreadsheets Solder
Plexus Corp - Nampa, ID
August 2012 to September 2014
Soldered chips and wires to mother boards in a timely manner Research Analyst
Clearwater Research
April 2009 to November 2012
Made calls for the CDC for research purposes then once the information was collected I entered it into a data base for our clients to review.
Data Research Analyst
Opinion Research - Boise, ID
March 2007 to May 2009
I made calls to different places for different projects then once I had the proper information I entered into a data
worksheet and submitted it in a timely manner to the client. Solderer/Assembler Packaging tech
Kimco Manufacturing - Boise, ID
October 2006 to October 2007
I assembled wires and parts to prepare them for the next step which was soldering some of the wires to motherboards.
I received packages that was for parts and also sent out product after the assembly is complete Education
High School Diploma
Burley High School - Burley, ID
August 1987 to May 1990
Skills
• Soldering, Packaging (5 years)
• Call Center (10+ years)
• Customer Service (10+ years)
• CSR
• Customer Care
• Customer Support
• Cashiering, retail & restaurant experience (10+ years)
• Microsoft, Word, Excell (10+ years)
• Typing
• Interviewing
• Research
• English
• Market Research
• Hotel experience
• Front desk
• Assembly
• Microsoft Office
• Sales
Additional Information
Skills
Data Collecter
(Advanced) 5 to 6 Years
Solder
(Advanced) 3 to 4 Years
Loved working in this field and would love to continue and gaining experience in this line of work. Customer Service (Advanced) 20+yrs
Retail, Cashiering & Hotel exp. (Advanced) 20+yrs
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