Customer Service Data Entry
Resume:
Phlebotomist II
Quest Diagnostics, Soldotna, AK
Venous blood draws for out-patients while having excellent customer service and collecting payment as necessary
Process all specimens collected for send out while ensuring correct billing is sent with specimen Data entry for patient insurance and specimens collected Order and restock media as necessary
Log daily temperatures and operate laboratory equipment Maintain a clean and orderly work area while sterilizing lab equipment Practice proper patient identification while following standard operating procedures Examiner
Medphysicals Plus, Soldotna, AK
10/2014 - Current
Collect blood and urine specimens from potential insured person while having excellent customer service
Fill out laboratory requisition and insurance forms and prepare specimens for send out Order and restock lab supplies as needed
Take vitals and measurements from potential insured person Perform EKG's on potential insured person
Perform DNA collection and prepare for send out
Perform DOT urine drug screens, and DOT breath alcohol testing Assist in health fairs for employee health insurance Phlebotomist
Kenaitze Indian Tribe, Kenai, AK
07/2021 - 06/2023
Venous blood draws and fingersticks for out-patients while providing excellent customer service Process, prepare and test specimens collected and dropped off for in-house testing and send-out to reference laboratories
Collect patient swabs for covid-19, strep, throat swabs, influenza and rsv Perform monthly/daily quality control on lab analyzers and log daily temperatures Data entry in cerner for patient charts
Resolve specimen issues
Maintain a clean and orderly work area while sterilizing lab equipment and restocking media as necessary
Practice proper patient identification while following standard operating procedures Phlebotomist
Quest Diagnostics, Soldotna, AK
02/2021 - 07/2021
Sheri Ivanoff
335 Sohi Lane Apt. 1, Soldotna, AK 99669
Phone: 907-***-****
Email: *************@*****.***
Objective
Secure a great position in which my experience and abilities will provide a valuable asset to the company. I am a quick learning, efficient and confident ASCP certified medical laboratory assistant/phlebotomy technician with over 12 years of experience seeking to work with a company I can grow with in a long- term commitment.
Employment History
Venous blood draws for out-patients while having excellent customer service and collecting payment as necessary
Process all specimens collected for send out while ensuring correct billing is sent with specimen Data entry for patient insurance and specimens collected Order and restock media as necessary
Log daily temperatures and operate laboratory equipment Maintain a clean and orderly work area while sterilizing lab equipment Practice proper patient identification while following standard operating procedures Patient Service Technician (PST)
Labcorp, Soldotna, AK
09/2014 - 05/2016
Venous blood draws for out-patients while having excellent customer service Prepare specimens for send out
Data entry for all specimens collected
Order and restock media as needed
Resolve specimen issues
Log daily temperatures and operate laboratory equipment Maintain a clean and orderly work area while sterilizing laboratory equipment Practice proper patient identification while following standard operating procedures Donor Services Technician
Blood Bank of Alaska, Anchorage, AK
04/2014 - 08/2014
Register blood donor's using BBCs Program
Review donor history form and consult with RN & medical director as needed Take vital signs and perform fingersticks for hematocrit level while filling out donor history form Perform daily, monthly and quarterly quality controls per standard operating procedure Assist donors with inquiries for blood donations while having customer service Maintain a clean and orderly work area while sterilizing instruments and restock media Perform phlebotomy procedures on blood donors
Noon Duty
Anchorage School District, Anchorage, AK
02/2014 - 04/2014
Supervise and assist students during lunch hours while keeping orderly flow Encourage students to practice good eating habits, observe school safety rules and promote good sportsmanship while students participate in recreational activities Assist students in resolving minor conflicts in the lunchroom and on the playground Report unauthorized activity and persons and Inappropriate student behavior Laboratory Assistant (Lab Assistant)
Alaska Native Tribal Health Consortium, Anchorage, AK 01/2013 - 11/2013
Venous blood draws for in-patients while having excellent customer service Prepare and restock media
Prepare specimens for analyzer's, microbiology set-up and send-out Data entry for all specimens sent to lab
Resolve specimen issues
Log temperatures and operate laboratory equipment
12/2012
05/2010
Laboratory Assistant
Yukon Kuskokwim Health Corp, Bethel, AK
06/2011 - 11/2012
Perform venous blood draws, heal sticks and fingersticks for in-patients and out-patients while having excellent customer service
Data entry into RPMS for specimens collected and sent to lab Prepare specimens for analyzers, microbiology set-up and send-out to reference laboratories Resolve specimen issues
Log daily temperatures and operate laboratory equipment Sandwich Artist
SUBWAY, Bethel, AK
09/2009 - 11/2009
Operate cash register while managing cash flow and till Prepare food while having excellent customer service Maintain a clean and orderly work area while restocking as necessary General
1 Year at College or a Technical or Vocational School University of Alaska Fairbanks Kuskokwim Campus, Bethel, AK General course studies
General High School Curriculum
High School Diploma
Bethel Regional High School, AK
Graduate
Academic achievement award 2005-2006
Outstanding achievement in basketball and wrestling 2005-2007 Teacher's aide for biology and chemistry classes 01/2009-05/2010 Member of CNE-PAC(Central Native Education Parent Advisory Committee) providing student input for the parent and family engagement plan
01/2023 DOT Urine Collection
Beacon
12/2022 Medical Laboratory Assistant
American Society for Clinical Pathology
10/2021 Basic Life Skills
AHA
08/2012 Phlebotomy Technician
ASCP
Other Experience:
Computer skills: Microsoft Word, Outlook, Internet Applications, Cerner, SoftLab, RMPS, eCLinicalWorks, AccuDraw, Quanum, 10-Key Typing ability, Filing, Copying, and Telephone; Language skills in Yup'ik speaking, writing and reading, Computer Data Entry, Customer service References
Education History
Occupational Licenses, Certificates and Training
Additional Information
Available upon request
Contact this candidate