JOHN B. DENNY, MPM, MISM

**** ********** **** #**, ****** City, CA 90230 310-***-**** ad3gd4@r.postjobfree.com

https://www.linkedin.com/in/john-denny-mpm-mism-3b31546

Results-oriented professional with 10+ years of successful Operations and Project Management experience. Demonstrated experience as a management consultant and hands-on business partner. Proven leader with strong communication and organizational skills, able to build long-term results with partners and stakeholders.

LEADERSHIP, BUSINESS RELATIONSHIPS, COMMUNICATION

Actively provide Operations and Project Management solutions for a diverse line of companies

Served as eCommerce technology-lead - serving as both Product and Project Manager on technical projects.

Delivered business process services as a point of contact between functional and technical teams .

Actively collaborate with executives across various business units on business opportunities and growth.

Executed Agile Methodology to support functional and technical teams for waterfall-based companies.

Drove communication plans and lead relationship and team daily scrums and calls.

Managed cross-functional teams, while managing project and communication plans

Developed Risk Management processes to ensure team preparedness.

CORE SKILLS AND COMPETENCIES

eCommerce and Digital Strategy Program Management Product Management Agile Transformation

Relationship Management Marketing Operations Management Training

TECHNO/FUNCTIONAL MANAGEMENT EXPERTISE

Oracle Commerce Cloud ATG DevOps Expertise/Confluence Salesforce Marketing Cloud SAP

IBM Websphere Magento Adobe Digital Assets

HORIZONTALS AND VERTICALS IMPLEMENTATION FUNCTIONAL EXPERIENCE

B2C and B2B Digital Implementations Entertainment Retail Aerospace Manufacturing Fashion

PROJECT AND CUSTOMER SUCCESS MANAGEMENT

Manage End-to-End Company and Progam directives.

Design Product Strategies and create product lifecycle plans.

Build supportive product metrics – Competitive/ Market and Customer Intelligence/ General Amanlytics

Establish, coordinate and grow a diverse set of accounts through highly pro-active engagement strategies.

Provided direct consultation for the following companies:

Universal Music

Eddie Bauer

Boeing

Weight Watchers

Guitar Center

LuLu Lemon

Caterpillar

Musician’s Friend

Big 5 Sporting Goods

Blue Shield

WestRock

Windsor Fashion

Demonstrated strong client and service commitment, with a high level of passion for service excellence. Supported the development of both strategic and tactical plans – focused on best practices for delivery.

Collaborated with clients on project issues and ensure the project plans are in alignment with requirement deliverables, budget, and timeline(s).

Developed and grew working relationships with key clients and stakeholders. This would be for both corprate and program specific initiatives. The focus always centered on optimizing value for the customer.

Contributed to the development of internal management processes to support structural initiatives, designing the organizational apparatus and managing the team’s budget analysis and designing templates for program estimates.

Coordinated efforts and resources to develop digital marketing programs and drive transformation in an immature business environment.

PROFESSIONAL EXPERIENCE

PERCUSSION MEDIA, L.L.C., Culver City, CA

Operations Manager / Lead Consultant 4/2013-Present

Provided functional and strategic support on various online platforms. Managed the strategy and product implementation with the enterprise DevOps team.

oManaged the implementation of ERP and eCommerce sites.

oWorked with Buisness teams to identify analytics preferences and settings

oManaged product and project related communications and plans

oResponsible for the re-imagining of the UMG Rpyalty Portal

oWorked with a number of Offshore teams to merge North American and International experience

oManaged complex communications and relationships technical and business teams

oDeveloped strategic plans for the new business to help the commuincations activity between teams.

oDeveloped plans for internal alignment to migrate and merge all existing digital platforms.

oManaged the implementation of four warehouse software projects for the packaging goods industry

oWorked with DevOps to create the development resource and budgetary plans.

oDeveloped scrum boards and tasks lists for development cycle

oHandled several aspects of program delivery – and developed training and next step initiatives

PRODUCT / PROJECT MANAGEMENT

Effectively served as lead consultant for product standards and development, while establishing and implementing best practices for project execution.

Successfully managed product lifecycle on a number of product development initiatives

Established cross-functional communications and standards.

Provided strategic leadership while coordinating multiple offshore teams to monitor reporting and tasks.

Served as Delivery Lead for pre-program product architecture, including managing the product from initial research to current positioning utilizing Marketo.

Proactively coordinated PMs to manage product intake, site development, testing, validation, and launch.

Proactively provided direct management and consultation on 18 offshore and 5 onsite projects, worked with 22 SA work stream leads to develop OneSAP environment and controlling the functional design of 42 integrations.

Managed the full End to End cycle on a 62 ERP system migration

Created detailed resource allocation planning and managed product lifecycle and roadmap development.

Worked as a Program Management Consultant and successfully coordinated and evaluated work plans, scope deliverables, and functional budgets while consulting with multi-billion dollar global brands.

Directed and monitored all daily project activities of onshore and offshore teams, a multi-million-dollar scope as well as developing forecasting models to deliver accurate reporting.

GUITAR CENTER, INC., Westlake Village, CA

Director Platform Operations 2011-2013

GLOBAL CLIENT SUPPORT, Culver City, CA

Founder 2008-2011

EDUCATION

KELLER GRADUATE SCHOOL OF MANAGEMENT, Sherman Oaks, CA

Master of Project Management (2012) Master of Information Systems (2011)

MOREHOUSE COLLEGE Atlanta, GA

Bachelor of Arts (with Honors) in Political Science

CERTIFICATIONS

Certified Scrum Master (CSM); Scrum Alliance

ATG Functional Certification, Oracle University, Chicago, IL (2012)

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