ESMERALDA ESPINAL

ad3gbx@r.postjobfree.com 240-***-**** Silver Spring, MD 20901

Diligent Assistant Manager with over 2 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Operations Management

Sales Monitoring

Employee Performance Evaluations

Task Delegation

Product and Service Knowledge

Staff Supervision

Retail Operations Management

Schedule Oversight

Business Development

Customer Relations

Money Handling

Staff Management

Retail Operations

Sales Reporting

Assistant Manager William III - Bethesda, MD 04/2022 - 02/2024 Assisted in the development of operational strategies to ensure efficient and productive operations. Provided guidance and support to junior staff members on daily tasks, projects, and objectives. Conducted regular performance reviews for employees to identify areas of improvement. Coordinated with other departments to ensure smooth flow of operations. Ensured compliance with safety regulations and company policies. Managed customer service inquiries and complaints in a timely manner. Organized training sessions for new hires to familiarize them with the workplace environment. Established processes for monitoring customer satisfaction levels. Created reports on sales trends, inventory levels, and financial data. Supervised daily operations including scheduling shifts, assigning duties. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Collaborated with store manager to develop strategies for achieving sales and profit goals. Completed thorough opening, closing and shift change functions to maintain operational standards each day. Assigned work and monitored performance of project personnel. INFRAVENZ EL SALVADOR 12/2019

High School Diploma

Spanish:

Native/ Bilingual

English:

Limited

Summary

Skills

Experience

Education and Training

Languages

Contact this candidate