Customer Service Data Entry

EXPERIENCE

IA AMERICAN WARRANTY GROUP DESK ADJUSTER

APRIL-2021 – ONGOING

Effectively communicate with policyholders, agents, and service providers via phone, and email to accurately document claim detail.

Interpreting and applying the details of an insurance policy to ensure the accuracy of payments.

Provide customers with peace of mind protection for unforeseen repairs.

MMC GROUP LC CUSTOMER SERVICES REP

MAY/2020-MAR/2021

Enrolling Medicaid clients with a health plan and assisting with provider election. Provides caller with information to assist Customers with applications and requirements.

Answering customer questions and helping with any problems Performs accurately all data entry functions to reflect customer activity/transactions.

Strong listening and communication skills

AUSTIN STATE SUPPORTING LIVING CENTER DIRECT CARE

JAN/2016-MAY/202O

Providing emotional support to patients. Ensuring patients have a safe and supportive environment.

Diffusing situations in which patients wish to harm themselves and/or others.

EDUCATION

PENN FOSTER HIGH SCHOOL

LICENSE/TECHNOLOGY

Texas -All Lines Adjuster

Claims Management Systems

ANDRANEIA KANADA

CLAIMS ADJUSTER

OBJECTIVE

Aspiring Claim Adjuster highly motivated and detail-oriented with a passion for providing exceptional customer service. Self-motivated with excellent problem- solving skills, committed to continuous growth.

SKILLS & ABILITIES

Customer Service, Collaboration, Time Management, Insurance Verification, Claims Processing, Problem Solving, Insurance Designation, Data Analysis, Risk Management, Threat Analysis Commercial Underwriting, Claims Resolution, Fraud Prevention, Interviewing, Negotiation, Inter-departmental collaboration.

License number -- 3006935

VITALS

6409 Springdale Rd 212

Austin TX 78723

T: 737-***-****

E: **********@*******.***

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