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Quality Assurance General Manager

Location:
Davenport, FL
Posted:
February 08, 2024

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Sarah Baisey

PERSONAL DATA

Nationality: American

Contact information: Mobile: 321-***-****

Email: ad3g7d@r.postjobfree.com

EMPLOYMENT HISTORY

Company: Jeneen Restaurant & Café (Jordan)

Duration: February 2016 – Present

Position: General Manager

Job responsibilities:

• Quality Assurance

• Recruiting, hiring and training all staff.

• Streamlining the restaurant processes to improve the guest experience.

• Monitoring finances, including sales and expenses.

• Enforcing food handling regulations and other guidelines to increase guest safety.

• Promotion and marketing to increase sales.

Company: Al-Quds College (Jordan)

Duration: Feb 2016 – Jun 2017

Position: Teacher

Job responsibilities:

• Teach English (First Level)

• Follow up on performance and improvements.

• Prepare and Mark examination papers.

Company: The Yellow Chili Restaurant (Jordan Franchise) Duration: August 2017 – July 2020

Position:

Job responsibilities:

• Manage Opening of the Franchise while meeting all guidelines and regulations from both mother-company and country regulations.

• Reporting to mother-company on monthly basis, providing sales report.

• Quality Assurance

• Recruiting, hiring and training all staff.

• Streamlining the restaurant processes to improve the guest experience.

• Monitoring finances, including sales and expenses.

• Enforcing food handling regulations and other guidelines to increase guest safety.

• Promotion and marketing to increase sales.

2

EDUCATIONAL BACKGROUND

Talal Abu Ghazaleh School of Business/ German Jordanian University MBA in Business Administration – Management

September 2014 – October 2017

American University of the Middle East (Kuwait) – Affiliated with Perdue University Rank: Very Good

Bachelor Degree in Business Administration

Concentrating in Marketing.

Graduated – June 2014

High school Certificate – Scientific Term

International Academy of Kuwait

Graduated – June 2007

LANGUAGES

• Arabic (mother tongue).

• English (mother tongue).

SKILLS

• Problem-solving

• Critical thinking

• Time management

• Active listening

• Customer service skills

• Leadership skills

• Project management skills

• Budgeting

• Writing skills

COMPUTER SKILLS & TRAINING

• Microsoft Office suite (Excel, PowerPoint, Word)

• Social Media (Facebook, Instagram)

REFERENCES

References will be provided upon request.



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