RUTH TENDO

*** ***** **** **, *******, B*A *B*, Canada

+1-902-***-**** ad3g3k@r.postjobfree.com

CAREER PROFILE

Resourceful associate with experience in providing distinguished customer service in fast-paced retail settings. Known for quickly building relationships with customers to understand their needs and make recommendations. Develop good working relationships with colleagues and always willing to jump in wherever needed to ensure smooth working operations. Looking for a position to utilize customer relations capabilities to contribute to customer satisfaction, profitability, and the actualization of organizational goals.

HIGHLIGHTS OF SKILLS AND QUALIFICATIONS

●Over 3 years experience in the commercial industry including cleaning and sales/merchandizing

●Great communication and interpersonal skills with the ability to work independently, and work supportively, within a team environment.

●Adherence to confidentiality, inclusionary practice, ethical decision making, and respect for diversity.

●Hard-working with attention to detail and with organizational skills Motivated to learn new things and adaptable to work changes.

●The ability to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

●Flexible with several working conditions and available to work mornings and evenings, plus weekends, as needed.

●Able to complete tasks on time with minimal supervision.Basic Computer skills and Microsoft Word tool

●Languages: English (average) and Luganda (fluent)

WORK EXPERIENCE

Sewing and dry cleaning July 2023-january 2024

2023

● Sew Amazing LTD.(sewing,Alterations & Dry cleaning)

Cleaner January 2023 - April 2023

Private Apartment Building, Nairobi, Kenya

●Cleaned houses and building by vacuuming, sweeping, and mopping floors of various types.

●Maintained a high precaution level while cleaning costly articles.

●Coordinated with other cleaning teammates.

●Dusted ceilings, light fittings, countertops, and loose furniture.

●Scrubbed and sanitized toilets, sinks, and kitchen fixtures.

●Emptied trash cans and washed and dried windows.

●Liaised with the line manager to ensure that there are sufficient cleaning products.

●Reported any breakages that occur during the cleaning process.

●Informed the line manager of repairs that need to be done.

Grocery Clerk October 2020 – December 2022

Local supermarket, Kampala, Uganda

●Greeted customers, provided them with item information and directed them to the item’s location in a store.

●Controlled inventory and informed procurement managers in case of low inventory levels

●Discarded all expired items according to company policy.

●Performed stocking duties such as lifting, rotating products and ordering.

●Processed customer orders and supervised timely product deliveries.

Sales Associate January 2017 – August 2021

Family Boutique, Kampala, Uganda

●Greeted and directed customers, responded to questions, improved engagement with merchandise and providing outstanding customer service.

●Provided accurate information (e.g., product features, pricing, and after-sales services)

●Established product knowledge and answered customers’ questions about specific products/service.

●Operated cash registers, managed financial transactions, and balanced drawers.

●Increased in store sales and customer satisfaction goals.

●Achieved cross-selling of products to increase purchase amounts.

●Maintained an orderly appearance throughout the sales floor.

●Introduced promotions and opportunities to customers.

EDUCATION

Secondary school - Grade 10 February 2013 – November 2016

Central View High School, Mukono, Uganda

Contact this candidate