Melinda Schall

Data Entry Customer Service Technical Customer Service

Slinger, WI 53086

ad3g1y@r.postjobfree.com

+1-262-***-****

Resume Summary

Highly valuable people skills with the ability to balance customer needs and employer goals; polished skills with over 18 years experience in the sales and customer service industry; hard work ethic with a team player attitude.

My office skills include Excel, Outlook, Lotus Notes, SAP, SAGE, Corel, CAD, Blueprint reading and Microsoft Office.

Work Experience

Intake Worker

Energy Services, Inc. - West Bend, WI

August 2023 to November 2023

Process applications for energy assistance via phone, online, and walk in clients. Working with the state of Wisconsin to provide services

Admistrative Assistant

United Tool LLC - Pewaukee, WI

June 2020 to April 2023

Receptionist Gate Keeper

AP/AR Assistant

Sales Support

HR Support

Home Health Aide/Certified Nursing Assistant

Iris ilife - Milwaukee, WI

December 2018 to March 2020

I assist with larynx care, tube feedings, medicine distribution and daily personal cares. Data Entry Customer Service

National Utilities Co - Wauwatosa, WI

July 2016 to May 2017

• Entered and created Purchase Orders for all customer Orders.

• Received and processed incoming communications from customers in regards to orders and provide support

• Managed current customer accounts and create new ones

• Assisted three inside salesmen and two Product Managers

• Using excel to create spreadsheet, pivot table, import and export data Manufacturing Customer Service

UMI Metric - Menomonee Falls, WI

June 2015 to March 2016

• Received and processed incoming communications from customers in regards to orders and provide support

• Worked with customers through EDI to secure Purchase Orders and forecasts, including shipping and invoicing

• Created and maintained customer forecast spreadsheets to assist manufacturing with scheduling

• Secured new business and grew active accounts

Customer Service Advocate

Prism Mfg, Inc - West Bend, WI

June 2014 to March 2015

* Received and provided customer support for incoming calls

* Entered and managed customer orders

* Created spreadsheets - Manage incoming & outgoing raw materials and deliveries; Maintain customer forecasts to assist manufacturing with scheduling

* Managed customer accounts and shipments

* Secured new business and grew active accounts

Inside Sales/Customer Service/Engineering/Purchasing Schunk Graphite Technology - Menomonee Falls, WI

November 1989 to November 2013

* Managed production scheduling

* Invoiced credits and vouchers for customer & vendors

* Managed purchasing of materials for resale

* Received incoming calls from customers regarding orders and provide customer support through shipping phase

* Managed current customer accounts and create new ones

* Assisted two inside Product Managers and supported five outside sales representatives

* Secured new business and grew active accounts

* CAD and Blueprint experience

Education

High school or equivalent

Skills

• Data-Entry

• Excel

• Typing

• Data Entry Operator

• Customer Service

• CAD

• Blueprint Reading

• Production Planning

• EDI

• Inside Sales

• Procurement

• Production Management

• Sage

• SAP

• Tube Feeding

• Forecasting

• Process Improvement

• Manufacturing

• Word

• Sales Support

• Supply Chain

• ERP Systems

• Customer service

• Inside sales

• Order entry

• Forecasting

• Clerical experience

• SAP CRM

• Manufacturing

Certifications and Licenses

Driver's License

Contact this candidate