Melissa Pratt
Miami, FL *****
ad3fyk@r.postjobfree.com
Experience in interacting with customers to provide information in response to inquiries about products and services,and to handle and resolve complaints. Work Experience
Armed Security Guard
ARDENT Protection LLC - Sunrise, FL
September 2022 to January 2024
Check-in all visitors and vendors.Collecting mail such as ups,fed ex,Amazon,postal mails.External and Internal inspection of the building transferring calls.Document all incidents that occur on premises. Vault Processor
Brinks - Doral, FL
January 2017 to August 2022
• Prepare outbound orders and replenishment for the next day's routes.
• Monitor performance of processes and machines to ensure efficiency.
• Complete data entry for all transactions of liability.
• Generate and maintain all records and reports daily.
• Other duties as directed.
Teller
Bank Of America - North Miami, FL
January 2006 to December 2016
Received and paid out funds ;Kept records of currencies,and negotiable instruments involved in a financial institution's various transactions.
Education
High school Diploma in General Studies
American Academy - Miami, FL
August 2001 to June 2005
Skills
• Customer Service (10+ years)
• Customer Care
• Email,Work,Microsoft,Customer Service (10+ years)
• Interviewing
• Recruiting
• Data Entry
• Leadership
• Microsoft Excel
• Supervising Experience
• Armed Security (7 years)
• Surveillance
• Microsoft Word
Awards
Top Teller
September 2006
Top Teller For Dade and Broward Market.
Certifications and Licenses
Class D Security License And Class G Security license Conceal Firearm License
Driver's License
Guard Card
Additional Information
Available to start work immediately.