Data Entry Customer Service

JOY AMENAWON ITAMAN

P*B*V/705-***-****/***********@*****.***

Objective

To secure a position where I can apply my passion for exceptional customer service and create a welcoming and comfortable environment for residents. With a dedication to exceeding expectations, I am to contribute to a positive resident experience and ensure their complete satisfaction.

EDUCATION

● Adult/child/infant CPR & First Aid & AED 2024.

● Project management - Information Technology 2024.

● Diploma of science in Computer Science 2015.

Work Experience.

Sales Representative/ omasco service, Lagos, Nigeria may 2022-July 2023

● Work closely with the manager to drive membership sales up to 46%.

● Build strong customer memberships based on trust and mutual respect.

● Develop a communications and marketing system that aided in the retention of existing customers and attainment of new ones.

Data Entry/Cashier Freshmart Service, Lagos, Nigeria August 2018-April 2022

● Manage paper or electronic filing systems by recording information, updating paperwork and maintaining documents.

● Performed heavy data entry with at least 100 people a day.

● Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.

● Balanced all rebates and other miscellaneous charges.

● Accurately entering orders into a point of sales (POS) system and processing payment. Server/crushies Gypsy, Lagos, Nigeria February2016- July2018

● Provide detailed explanations of the menu, including daily specials and beverage options, while offering recommendations based on guest preference.

● Assisting with the assembly of guest food orders

● Emptied trash in the kitchen and cleaned trash cans using water and solvents.

● Take accurate food and drink orders, paying close attention to dietary restrictions and allergies.

Skills

● Excellent time management and emotional intelligence skills.

● Strong problem solving skills.

● Great people manager.

● Attention to detail.

● Carry out multiple tasks or projects.

● Good team member.

● Can make estimates and verify calculations.

● Excellent communication skills

● Proficient in microsoft office tools( word, Excel, powerpoint etc)

● Adet customer experience manager.

Hobbies

● Reading

● Traveling

● Cooking

● Learning new ideals

References

Available on request

Contact this candidate