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Customer Service Shift Supervisor

Location:
Halifax, NS, Canada
Posted:
February 07, 2024

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Resume:

Dec ** **** to Dec ** ****

Halifax, NS 705-***-****

ad3fnw@r.postjobfree.com

Kiranpreet Kaur

Career objective

Highly motivated worker with experience in a fast- paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.

Work Experience

Shift supervisor

KFC & TACO BELL

• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.

• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

• Helped oversee the daily operations of the store, managing staff and inventory.

• Managed customer accounts by providing accurate information on product availability and pricing.

• Worked with management teams to develop annual sales plans, goals, and targets.

• Provided technical assistance to customers in order to resolve issues promptly.

• Remained current on relevant product and industry information to provide up-to-date catalogs and services.

• Demonstrated excellent customer service skills when dealing with client inquiries.

• Communicated product features, advantages, and benefits to customers.

• Developed and maintained relationships with customers to ensure repeat business.

• Utilized persuasive communication techniques to close deals quickly and efficiently.

• Developed and maintained strong customer relationships and networks within designated sales territory.

• Adapted to and remained flexible in changing, fast-paced work environment.

• Negotiated contracts and prices with clients to exceed sales goals.

•Called and met with regular and prospective customers to build long-term customer relationships and networks.

• Generated leads and maintained lists of prospective customers. Jan 2020 to April 2022

• Generated new leads through cold calling, networking and referrals.

• Analyzed sales data to adjust and improve sales strategies. Education

ECE Early childhood Education

Georgian College, Barrie Ontario

• High school in Punjab, India .

• Graduation in ECE .

Other Activities

I enjoy sport, traveling, listening to music and sharing a great meal with friends. Relevant Course work

• Food handling • FIRST AID



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